The Lucas Ultra Lightweight carry-on weighs just 5.8 lbs, and the Lucas Outlander Hardside carry-on is just 6.5 lbs. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email tosupport@ricardobeverlyhillssupport.zendesk.com. To Lady Scot and the other insensitive person on the thread. 11/30/2022. Sign up and save. People said that its just the perfect size for short one or two-night stays with enough room for a few pieces of spare clothing in the main compartment. We will not honour claims for coverage of operational loss, loss of profit or time, or other indirect consequential economic losses. Very disappointed in this product. E: customerservice@24-7int.com. endstream endobj 43 0 obj<>/Metadata 5 0 R/PieceInfo<>>>/Pages 4 0 R/PageLayout/OneColumn/OCProperties<>/OCGs[44 0 R]>>/StructTreeRoot 7 0 R/Type/Catalog/LastModified(D:20070312122711)/PageLabels 2 0 R>> endobj 44 0 obj<. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. . 0000000816 00000 n If youre looking for an affordable lightweight carry-on, the Lucas Ultra Light Carry-on is a rock-solid choice. (Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price.). Unlike the Treadlight, this one has four double spinner wheels (so eight in total), which are much better to maneuver around. 0000000016 00000 n The bag is made from ABS and has a polycarbonate film for extra durability. Colors loading. Contact us - we're eager to help! Overall, this suitcase isnt only beautiful, but its also fairly durable. 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Lucas is a brand operated with a company called 24-7 international located in Montville, New Jersey, and specializes in travel goods throughout the world. Have you ever tried that, Ch. Explicacin de cmo ocurri la falla / dao. It was damaged due to poor quality on the first leg of my flight on 6/12/22. Are IT suitcases any good? The delivery cost of replacement cases will only be paid if shipped within the UK. 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In this Lucas luggage review, well take a look at their durability, customer reviews, warranty, prices, features, and how they compare with alternatives from other brands. Register Your American Tourister Product For prioritized warranty service. Their zippers are average, even though zippers are a weak point for most of the luggage ( not just Lucas luggage) as they are easy to get stuck or even break off . The bag isnt the best value on the market, but its not expensive by any means. USPA ACCESSORIES LLC DBA CONCEPT ONE ACCESSORIES. Please keep in mind that each airline has its own rules and regulations in processing a baggage damage claim. When trying to contact them about the warranty, replies usually take weeks, and shipping isnt covered. If your product was purchased within the last 12 months, the warranty lies with the retailer during this period. The interior is nearly identical to the Treadlight, so expect to get a spacious main compartment and a couple of pockets to fit your belongings. Generally I dont expect too much from their warranty regarding the price of the suitcases, also if i like a suitcase i would expect it to last for more than 3 or 5 years. However, there are also cases that have for decades. Because Lucas has put so much effort into the design, weve given them 11 out of 15 points in the Design category. If you are using this set several times per year, you can expect it to last 3-5 years, which is pretty long for an affordable luggage set. Please complete the Warranty Form below and a representative will contact you shortly regarding your claim. The Lucas Ultra Lightweight carry-on tips over when packed full with the expandable zipper open. %PDF-1.4 % It looks like theyve put quite a bit of effort into the design compared to the rest of the aspects, though. www.cleverjourney.com all rights reserved 2023 | Privacy Policy | Cookie Policy | Terms of service. Si le dfaut de fabrication est identifi,it luggage USA Ltd. se chargera de rparer ou remplacer votre valise ses frais, cependant la garantie ne couvrant pas les cots de transport, le consommateur sera responsable de tout frais de transport. If you purchased your item through one of our retail partners, we offer a 3 year limited warranty on all backpacks, watches, travel accessories, belts, and wallets and a 5 year limited warranty on all luggage and travel bags. Text. Please Note: Warranty claims can take up to 28 business days to complete upon receipt of all warranty information requested. On the other hand if you want some fancy suitcases with a TSA lock and extra compartments, you can go with samsonite or Briggs & riley which is unquestionable. Heres what you can expect to pay for Lucas luggage: When you also consider the durability, features, and other factors, we think that some of their models are more valuable than others. The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. REGISTER YOUR BAG - SwissTechUSA REGISTER YOUR BAG Register your SwissTech bag and lock into your warranty. Product Registration. All shipping costs arent covered, and theyll ask you to send around $15 by check or $20 by credit card, based on your location. Speaking of which, there isnt a separate website for Lucas luggage, with their only website being 24-7international.com, which is essentially a visit card for their business customers. So if youre looking for something less expensive while having some good features, I would recommend Rockland or IT luggage. However, Lucas lacks creativity, with its suitcases ranking lower than almost every other brand in the design category. Classic looking. Register your Warranty here If the link above does not work, copy and paste the following link on your browser Esta garanta le da derechos especficos y puede tener otros derechos que varan de un estado a otro. Or, you could opt for the American Tourister 4 kix underseater. What surprised us the most was that this bag has a side handle. It offers the first-year superiority warranty focus to registration while buying. The overall verdict was a positive one. No. Ensure you receive an acknowledgement receipt. And if youll be using this bag frequently, eventually, it will break. In dimensions, its slightly above the 22 x 14 x 9 limit in length. This is Ms. Porter, I Purchased a Lucas suitcase in August went on 1 domestic trip an when I returned the suitcase was cracked over the wheel. Another great option is the American Tourister Belle Voyage 21-inch carry-on (full review over here). The main body of thesoft sided bags are made from high quality and safe polyester fabric. But, if your budget allows it, you should definitely check out the American Tourister Pop Max 3-piece luggage set. Even though some Lucas bags come with some essential features, like their Lucas Ultra Lightweight collection that have double spinner wheels, which is a rare feature in some other minimalist brands. Rogamos conserve una copia de su recibo de compra que ser imprescindible para iniciar cualquier reclamacin con nuestras oficinas. 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