Are the most important technology initiatives delivering quantifiable business value to the company? For this reason, companies need to be tech forward: technology needs to drive the business. CIOs "aren't catching much of a break this year," reported TechTarget Industry Editor John Moore in "Top 7 CIO challenges in 2022 and how to handle them.". Increasingly, its become difficult to distinguish who plays what role on cross-functional teams, Jayadev says. Companies can reap tremendous benefits from outsourcing. Something went wrong. - Emmy-nominated host Baratunde Thurston is back at it for Season 2, hanging out after hours with tech titans for an unfiltered, no-BS chat. Full-worker organizing. AFL-CIO, in full American Federation of Labor-Congress of Industrial Organizations, American federation of autonomous labour unions formed in 1955 by the merger of the AFL (founded 1886), which originally organized workers in craft unions, and the CIO (founded 1935), which organized workers by industries. What percentage of technology resources is focused on work that drives business goals versus maintenance? They approach planning as a dynamic process rather than something static, which allows transformation teams to better remove roadblocks and to allocate people and spend when and where they are needed. Moreover, CIOs are increasingly seen as a changemaker, taking the lead on business and technology initiativesa view shared by the lions share of CIOs (84%) and LOB (75%) respondents. Data processing was centralized and done on IT's timetable. Almost half of survey respondents (49%) cited increasing cybersecurity protections as the top business initiative driving IT investments, up dramatically from 34% in 2021. William Green Review best practices and tools Workloads with rigid latency, bandwidth, availability or integration requirements tend to perform better -- and cost less -- if Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. To help technology generate business value, the transformative CIO has to understand business strategy. The AFLs opposition to the CIO only increased the stature of the CIO and Lewis personally in the eyes of those industrial workers keen on organizing and disillusioned with the AFL. Creating ways for cohorts of similar skill sets to get together can be a powerful way to share best practices and foster a sense of community. Making matters more complicated, other traditional IT executive roles like CTO and CISO are also evolving as companies strive to understand how to best manage, protect and exploit their potentially most strategic asset -- information. The Tipping Point - The Path from CIO to CEO Becomes Clearer. The CIO was born out of a fundamental dispute within the United States labor movement over whether and how to organize industrial workers. Victorious industrial unions with militant left-wing leadershipscatalyzed the rise of the CIO. Organized the Brotherhood of Sleeping Car Porters and fought discrimination in national defense. They focused on the hiring of skilled workers, such as carpenters, lithographers, and railroad engineers, attempting to maintain as much control as possible over the work their members did through enforcement of work rules, zealous defense of their jurisdiction to certain types of work, control over apprenticeship programs, and exclusion of less skilled workers from membership.Craft unionists opposed organizing workers into unions that represented all of the production workers in a particular enterprise. Peoples World traces its lineage to theDaily Worker newspaper, founded by communists, socialists, union members, and other activists in Chicago in 1924. Although its main focus has always been on workers and their rights, the UMW of today also advocates for better roads, schools . To help technology generate business value, the transformative CIO has to understand business strategy. Subscribe today and get a yearlong print . The CIO challenge: Modern business needs a new kind of tech leader, Author Talks: The worlds longest study of adult development finds the key to happy living, The executives guide to new-business building, Generative AI is here: How tools like ChatGPT could change your business. Eight-five percent of IT leaders surveyed this year devoted time to transformational responsibilities, including modernizing infrastructure and applications (40%), aligning IT initiatives with business goals (38%), and cultivating the IT/business partnership (30%). CIOs remain the go-to resource for navigating technology decisionsmore than half (52%) of IT leaders surveyed this year categorized CIOs as a strategic advisor who proactively identifies business opportunities and makes recommendations while 26% viewed the CIO as a consultant, providing advice and guidance on technology selection. National Employment Law Project. CIO president who helped transform the industrial union movement into a stable and powerful organization. The fundamentals are key, but not at the expense of innovation. Do the questions about technology that leaders in the C-suite ask reflect a true understanding of the impact of tech decisions? That reluctance was obliterated by the catastrophe nobody saw coming. The war-room team actively tracked progress and quickly escalated issues for speedy resolution. CIOs are once again walking a tightrope between innovation and operational excellencethis time, buoyed by strong LOB alliances and a lingering pandemic glow. Legitimate factors are delaying progress, from the scale of the change to the mind-boggling complexity of legacy systems. Recent history has shown that effective CIOs possess the personal skills required to drive large-scale change, such as digital transformation and the adoption of new ways of working. There are over a dozen unions represented by the Actors Equity Association, Utility Workers Union of America, and others. 2. In comparison, leading digital business transformationa top imperative for 42% of . These technologies include the now widely adopted stalwarts of digital transformation -- cloud, mobile, social media and analytics -- but also a torrent of emergent technologies, including artificial intelligence, IoT, robotic process transformation, digital twins and the so-called immersive technologies: augmented and virtual reality. It involves the integration of digital technologies into an organization's products, processes, partnerships and strategies. interim CIO (interim chief information officer): An interim CIO, also known as a contract CIO, is a qualified chief information officer who serves a company on a temporary basis. Eugene Victor Debs The AFL-CIO established the Ethical Practices Committee in its efforts to control corrupt practices and racketeering of its member unions. New York CNN Business . The role was conceived as a top management position. The term CIO came into use in 1981. Lucy Randolph Mason That means not just explaining how this three-pronged approach is better for IT but also clarifying how it drives business goals and how it can be implemented. Do you have partner-level relationships with people in the C-suite in developing the vision and plan for both business and IT? 1. Staying razor-focused on business benefits and communicating in a language everyone understands is central to successful IT initiatives, whether the project involves state-of-the-art technology like robotic process automation (RPA) or is a bit more mundane, like upgrading an aging data center. Cookie Preferences Everyone from the C-suite to frontline workers now understands on a visceral level that IT is a powerful business tool, and not just for back-office processes or data analysis. Nelson Hale Cruikshank The formation of the Committee for Industrial Organization (CIO) was fundamental in the labor movement, as it was the first union group to recognize the need to organize unskilled labor. Privacy Policy John L. Lewis Arthur Joseph Goldberg "They were essentially managing a manufacturing process: How do you put out raw compute that is reliable and secure and performing well and cost-efficient? The United Mine Workers of America (UMW or UMWA) is a North American labor union best known for representing coal miners. Is your tech transformation actively incorporating each of the three vectors of change? The COVID-19 pandemic set off a mind-boggling acceleration of digital transformation, as companies raced to accommodate remote workers, make business applications accessible to employees, partners and customers, and embrace hyperautomation along with its panoply of technologies to integrate and scale enterprise automation. For example, the Harris v. Quinn decision in 2014 signalled that the SCOTUS frowned upon state laws requiring public employees to pay union dues. Next came a succession of CIOs to be promoted to the CEO role, or to gain the position by founding their own companies. Hunters and Dogs. Make sure you talk to colleagues in business terms so they understand how youre delivering for them.. 80% of business execs said the CIO is the key stakeholder in driving innovation (Deloitte). Transformation of existing business processes, including automation and integration, was a top imperative for 41% of respondents while improving customer experience (42%) as well as employee productivity (27%) ranked high on the CIO agenda. "The most dangerous woman in America.". The majority of LOB respondents to the 2022 State of the CIO survey (58%) view the top IT executive as a strategic advisor, proactively seeking their help on identifying business needs, making technology recommendations, and helping sort through provider selections while 21% tap IT leadership as a consulting resource. At USPTO, Holcombes IT organization has switched from a project management orientation to product management approach to forge closer ties with internal business stakeholders and to foster IT/business alignment. In the end, it boils down to an ability to cement successful partnerships that will keep IT relevant and in high demand despite the ups and downs of investment cycles and year-over-year shifts in technology focus. Findings from our 2018 IT strategy survey reveal that companies with top IT organizations are much more likely than others to have the CIO very involved with shaping the business strategy and agenda, and strong performance on core IT tasks enables faster progress against a companys digital goals. And the infrastructure programs we put in place allow us to realize savings that we can reinvest in other areas of innovation.. Songwriter, itinerant laborer, union organizerand martyr. Despite the power and reach of digital powerhouses such as Apple, Amazon and Google and the ability of upstarts like Uber and Airbnb to disrupt entire industries, many legacy companies were slow to embark on a so-called digital transformation journey and make the required technology, business process and cultural changes it called for. Lewis continued to denounce the AFLs policies, while the CIO offered organizing support to workers in the rubber industry who went on strike in 1936 and formed the Steel Workers Organizing Committee (SWOC), in defiance of all of the craft divisions that the AFL had required in past organizing efforts. The NPTA have been soliciting donations via phone, and recently unknowingly contacted a staff member of the Malone Telegram. Now, fresh off a pandemic-fueled cycle of accelerated innovation, Holcombe is channeling his vaunted sales skills to drive an upcoming IT agenda centered on foundational areas like optimization, security, and enterprise resiliency. Generating support for a transformation among business leaders across the organization requires creating true partnering relationships with them based on common goals, mutual responsibility, and accountability. Strength depends on the degree of actual disruption and community-wide solidarity between workers. Even as CIO responsibilities expanded, IT continued to be viewed as an expense center rather than an investment in business success. By the 1990s, the IT department's top leader had transitioned from being just a data-processing expert to an executive-level arbiter of a company's hardware, software and data management. Those who favored craft unionism believed in defending the advantages they had secured through their skills. Also known as big iron, mainframes are the expensive, complex computers that debuted in the late 1950s and were used primarily by large companies for high-speed calculations and data crunching. This opened the door for some CIOs and their IT departments to become more deeply involved in business strategy. On September 10, 1936, the AFL suspended all ten CIO unions (two more had joined in the previous year). Architecting modular platforms needs revamped approaches to hiring in order to get top-flight engineers. Infighting among union members was minimized, creating a strong organization that still exists today. As technology writer Mary Pratt reported in an article on the role of the CIO in 2022, the job "is being shaped by a constellation of new technologies and the business's burning need to use them for competitive advantage." As part of a digital transformation, for instance, the CIO at a large financial institution committed to developing digital products to help the business scale its presence in a new market. The worlds largest enterprises use NETSCOUT to manage and protect their digital ecosystems. "CIOs helped save many enterprises during the COVID-19 lockdown. 1791 First strike in building trades by Philadelphia carpenters for a 10-hour day Bill of Rights adopted. (The idea of IT as an innovation hub was far off.) Industrial unionism became even more necessary in the 1930s, when the Great Depression caused large membership drops in some unions, such as the United Mine Workers and the International Ladies Garment Workers Union. They also have the technical expertise to decide which among the flood of emerging technologies will give their enterprises a business edge. This wage advantage is known as the "union wage premium." But unions don't just help union workersthey help all workers (Bivens et al. Frances Perkins Committed labor secretary and first woman in a presidential Cabinet position. Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. Peter J. McGuire Nearly three-quarters of responding CIOs (74%) are confident that the heightened visibility of the CIO role, sparked by their pandemic efforts, will persist. This is not just an IT effort, but an IT and business effort that involves business continuity and crisis management, explains Jayadev, who notes that Skyworks has carved out a separate organization within IT to concentrate on this area. False. And then there's 1946, one of the most portentous years for American labor in the twentieth centuryover 14 percent of workers struck in 4,985 work stoppages, which ultimately contributed to the defeat of the Democrats in the midterm elections (particularly left-leaning candidates supported by the CIO). Early heads of the IT function came to their positions by being very good at technology -- mainframe data processing, in particular. Washington Area Spark. Eloquent and effective advocate for the rights of workers, women and consumers. A full technology transformation is not about moving to the cloud or embracing new IT solutions. Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. This mutual inspiration goes a long way to explain the astonishingly rapid growth of public sector unions during the civil rights era. "Culture is an operating system, and to create one [for the current times] you have to recode," said Corbin, who helped lead digital transformations at Mars Inc. and Marriott International and currently serves as the COO of business travel startup Onriva. The CIO of a large consumer company made digital and analytics upskilling one of the companys key strategic priorities, launching an enterprise-wide program, in tandem with HRs learning team. Adapted from Wikipedia and other sources. When the web was created, there was a new set of problems to solve. Eric Arnesen The George Washington University. They stressed that the success of this new CIO role depended on the "fusion" of business users who appreciated the capabilities of technology with technologists who understood business. CIO pickets, Georgia, 1941. Csar Estrada Chvez It The natural cycle swings leave IT leaders grappling with how to strike the right balance between business innovation and operational excellencea major issue for three quarters (76%) of respondents to this years survey. 2. In our experience, its been helpful to think about it along three vectors: For IT to become a driver of value, the transformative CIO also needs a new set of skills and capabilities that embody a more expansive role. At Synchrony, theres a continued push for modernization and an up-leveling of its cybersecurity posture, but not at the expense of its digital-first roadmap, which is all about transforming the customer experience across channels. They now have the attention of the CEO in a way they haven't before," said the authors of Gartner's 2021 CIO Agenda survey, as reflected in the following findings from the study: But as the purview and clout of CIOs have expanded as a result of their leadership during the pandemic, the challenges of the job remain daunting. The top CEO priorities for IT leadership also revealed a growing desire to align years of technology investment with operational excellence while ensuring digital initiatives are running on all cylinders and delivering the proper business outcomes. The AFL did not, however, promise to allow those unions to maintain a separate identity indefinitely. A call to strengthen IT/business collaboration was also top of mind, referenced by 28% of respondents. Such efforts allow CIOs to build a deep understanding of the business implications of technology, such as customer abandonment because of slow download times on a site or other poor user experiences. The percentage of unionized workers, however, declined beginning in the 1950s. CWA, SEIU, IUPAT, UAW and other unions are leading the charge as part of the Worker Power Coalition, Mauer said, which also includes other progressive organizations. The digital CIO has arrived, MIT Sloan CIO Symposium, 2016. Helped create Social Security and Medicare. Holcombe, CIO for the United States Patent and Trademark Office (USPTO), is not the least bit concerned that this years focus on the practical, not the trend-setting, will cause any setback to ITs standing in the business. Committed labor secretary and first woman in a presidential Cabinet position. But there was little evidence of unionism for another generation - until . True. These were the Minneapolis Teamsters Strike, the West Coast Longshore Strike, and the Toledo Auto-Lite strike. We cant take our eye off the ball or lose an opportunity to seize on the acceleration we are driving every day with our digital-first experiences and modernization.. Many of the great technology companies, like Yahoo and Microsoft, use their lead customers to help create new products and test them. WM is also in the midst of absorbing and capitalizing on a major business enablement program that included moving its data center to the cloud and modernizing its network infrastructure, according to Erika Walk, the firms senior director, digital business services. Like so many companies coming off a two-year cycle of near-non-stop digitization, USPTO is in a bit of recalibration mode. Nurturing key partnerships and keeping lines of communication open and flowing with a regular exchange of ideas is crucial to maintaining that alignment, Healy says. Unions bring in money via members' dues a small percentage of union worker's salaries. It also gave them more time to focus on strategy and enabled them to spend less time managing internal computing infrastructure. Alienation theory is a driving force behind unionization in the U.S . Bayard Rustin Today, this has reversed: 36 percent of public workers and 7 percent of those in the private sector are union members. This is particularly important around cybersecurity. Copyright 2023 IDG Communications, Inc. Copyright 2007 - 2023, TechTarget "You first have to have established a political base for a transition that can be legitimate, that could be recognized by most Haitians as valid," she said. Sidney Hillman The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. Data was not just the province of the few but currency for the many, as the adoption of PCs put powerful technology in the hands of employees. In comparison, leading digital business transformationa top imperative for 42% of respondents to last years survey and 39% in the 2020 State of the CIOwas a top three CEO objective for only 28% of 2022 State of the CIO respondents. At the same time, decentralization highlighted the need for an executive-level technology leader to oversee a function that now touched every part of the enterprise, directly affected how businesses made money and increasingly dictated how employees did their jobs. What today's labor radicals can learn from the socialists who helped build the CIO in the 1930s. Working in customized, cooled rooms and garbed in white lab coats, IT experts were as remote from the day-to-day business as the powerful machines they operated. Building on its solid foundation of hybrid cloud, open APIs, and microservices, Synchrony is embracing a product mindset for technology deployment that will transcend multiple retail and commerce partners. Striking workers block a railroad into the Celanese plant in Maryland on November 16, 1936. The role of the chief information officer, or CIO, has evolved significantly in recent decades as technology and digital data have become ubiquitous and vital to business success. . Although nearly 650,000 members had been in those unions, many rejoined the CIO in unions that had been established as alternatives to the ones that it deemed to be communist dominated. So he embedded them into cross-functional teams aligned around specific products, relying on informal networks of guilds and chapters to provide guidance and light oversight. Interim CIOs are typically hired for a period that ranges from six months to two years. A. Philip Randolph Both technology and business leaders made it a priority to attend these panel discussions so that they could effectively guide their teams on developing products that would best address the needs of end customers. 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