While trying to add a DDNS, I see I need to have a Synology.me account. Product Name Find your Synology product Product Availability Generally Available The devices in question will return to the dedicated distribution location in the US, UK, and Germany depending on the user's registered Extended Warranty Plus service location. 5.3 No Additional Terms. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Purchasing an extension can stretch . Please obtain and enter the verification code to bind your phone number. The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors. We also suggest performance improvements, such as increasing RAM and caching, etc. Do I need to register my product for warranty? 3.3 Warranty Support and Exclusive Remedy. Extended Warranty Plus provides a seamless support process. (Only applicable to the Customer purchasing Extended Warranty Plus) Drives found physically damaged or miss handled will be rejected by Synology. In case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support's discretion. I might be wrong; but I thought there used to be a place at synology.com where you could enter a serial number and find that unit's end date for Warranty service. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. must be registered within 30 days from purchase. Export Administration Regulations. #server, #servers, #servers-general-discussion, #service. * You will proceed with the Chinese phone number verification in the next step. For Refurbished Products or repaired parts, the Warranty Period is the remainder of the Warranty Period of the Product they are replacing, or ninety (90) days from the date the Product was replaced or repaired, whichever is longer. RackStation RS818+/RS818RP+ Highlights Quad-core 4-bay NAS with AES-NI support, with over 1,099 MB/s reading and 401 MB/s writing performance PCIe slot for optional 10GbE add-in You may see our New Product at Product Support Status. Click the CC icon, and then select the preferred language. Do note that your device has to run DSM 7.1 or above! Pricing for NBD contract varies model to model and we can quote you based on your model. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. Technical Support: The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. Find the documents and files for your Synology product. Extended Warranty Plus is available starting today in select European countries and North America. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. Password is required to use this service. 5 The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. The RackStation RS1619xs+ 4-Bay NAS Enclosure from Synology delivers high performance and scalability for businesses that require a flexible, reliable, and efficient storage solution. 5.10 Extended Warranty Plus Service Payment and Termination. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. 1 Power off the Synology NAS and remove the power cord. In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. Your phone number was verified successfully. Check Standard Warranty. Check your warranty or service status Single product or Multiple products Country/Region of purchase Hong Kong SAR Serial number Typical locations you may find a serial number on your product: Back of product Under the battery For laptops, press Fn + Esc For desktops, press Ctrl + Alt + s For Chromebooks, on the sign in screen, press Alt + v For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. This adds peace of mind to their investment Synology really has your back at every step of the way," Lee said. The system is processing. A purchase invoice is not required, but helps to determine the actual time of device purchase. Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 5.5. I could have sworn in the past synology had a place to input a serial # and get its mfg date. Whoz . 3.4.1 General Replacement Service. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. Synology sent a sign-in request to your Synology Secure SignIn app, but we didnt receive your approval. 5.2 Assignment. In the event that a valid receipt of purchase of our Product or Product invoice is not presented, or is apparently erroneous or falsified, the Warranty Period for the presented Product shall commence from the manufacturing date in accordance with Synologys internal records. 5.4 Applicable Law. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. No. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. Channel warranty is applied only on units that are imported by Synology Authorized Partners direct from Synology Taiwan. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. (b) Advanced Direct Replacement service: Regarding Advanced Direct Replacement service, Synology will ship the replacement Product to the address specified by the Customer before the Customer returns the nonconforming Product. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement . If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. Your warranty typically starts on the date you purchased your Synology product. * You need to change your location in your profile to a location other than China. We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. Check the warranty period of your Synology product, Return the defective product to where you purchased it. 3.6 Disclaimer of Warranties. 9 Apr 2022 5 min read. Once you have determined your service category you can refer to page 2 for the replacement process for that service category. Synology sent a sign-in request to your Synology Secure SignIn app. Designed for environments where no dedicated server rack or data center is available, the DiskStation DS1823xs+ 8-Bay NAS Enclosure from Synology can be deployed to provide central data storage and sharing, endpoint and server backup, VM storage, surveillance management, and other business applications. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. 2 Follow step 1 of the Install Drives section to open the case. Product Registration and Extended Warranty. Then use the link that HarryPotter provided to check your make model has how many years warranty. No. For laptops, press Fn + Esc. Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". 3.2 Exclusions. My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. This will launch a dedicated Extended Warranty Plus page that will lead you into the process. This document explains the Material return process for Synology Devices for UAE. Product Name Find your Synology product Product Availability Generally Available DSM/SRM/Firmware Update: Discontinued: The product is no longer manufactured. Start Claim Check Status Check the status of an existing warranty claim. THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED SHALL BE DETERMINED BASED ON THE SYNOLOGYS INTERNAL RECORDS. For Spare Part, Warranty Period under normal use is one year (five years for system drives) from the date the Product was purchased. (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. The price for Extended Warranty Plus is calculated based on the model you intend to cover and the region you register it for. If you didn't receive the code, please check your spam folder. Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. contact us on sales@pnpdxb.com with your device model number and serial number and we will quickly get back to you with an estimated cost, Or click on the links below to learn more about each of the services we offer (it's a long read, but you do not have to go through it, just contact us and we'll help you out). 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? Added on Aug 22 2011. Timing The table below provides you an overview of the current support status of all our products and accessories. Scheduled Site Maintenance Feb 18, 2023 14:00 UTC ~ Feb 19, 2023 6:00 UTC. ssps 3 yr. ago PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. Product Registration and Extended Warranty. All your data are stored on Synology Account China Site (account.synology.cn) now. Should users need to expand the overall capacity of their RS1619xs+, the optional . Get the latest posts delivered right to your inbox, 1 Mar 2023 . Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. We recommend you to back up the important data periodically. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. Please enter the code below to proceed. Please contact us on sales@pnpdxb.com with your device model and serial number and we will quote you. The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. Under the battery. Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. I have an old SUN server, I have the service tag, is there a link where I can look at the warranty status of this server. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : Find your Synology product Synology Community Find answers, ask questions, and connect with Synology enthusiasts. Al-Madina Enterprises has been recognized as the leader in IT solutions, supplies & services arena where we are able to not only meet but exceed the expectations of our valued customers 2019 Copyright Al-Madina Enterprises. Stay up to date! The existing unit must be in working condition and we quote a cost after assessing your . (a) The Customer must complete the purchase of the Extended Warranty Plus Service within ninety (90) days following the original purchase date of the new Product. Verification code. 2 Year Warranty: Means 2 Year straight replacement. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. Find the documents and files for your Synology product. there is not a way to check the warranty. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. Copyright 2023 Synology Inc. All rights reserved. Standard Warranty claim lead time is 10 working days. The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. Click the Start button to go over a 4-step wizard process. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. Create an account to follow your favorite communities and start taking part in conversations. Please help. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. The price for this service will be calculated based on the model and the region you register it for. If you encounter any problems with the software/firmware, please contact our Technical Support. Open the app and tap the number to approve the sign-in. You have successfully created your password. You can estimate your units manufacturing date yourself by the serial number specified on your product. btw, (off-topic) finally got around to trying out Duplicacy. For more details, please visit LIMITED PRODUCT WARRANTY. 4.2 Disclaimer of Certain Damages. 3.1 Limited Warranty. Please create a password for your Synology Account first. Arbitration Law and related enforcement rules. Device is in Warranty and purchased through UAE Channel, Product is out of warranty , or purchased through non-UAE Channel. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. Customer is responsible for insurance and risk of loss and/or damage with respect to returned items until they are properly received by Synology. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. Discontinued: The product is no longer manufactured. Any Product returned by Customer under Section 3.3 must be made in accordance with Synology's then-current replacement procedures with the purchase receipt or invoice. friend has an older (larger) unit ; cannot find her receipt. Find the spare parts of your Synology product. File or folder level data restoration makes data recovery fast and flexible. Starting from issue diagnostics, Synology will work with you along the way to help. 16,329 views. Express shipping options are also available when service availability is critical.4, Extended Warranty Plus is available in select regions. Copyright 2022-2023 Synology Inc. All rights reserved. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase. Find the add-on packages available in Package Center. Full: Firmware and software updates will be continuously provided. The fan will come off when the power cord is unplugged. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. The replacement will not be shipped until the nonconforming Product is received at Synologys designated return service center. Antivirus by McAfee (Trial) Antivirus by McAfee (Trial) . Synology local dealer can assist you if data is in recoverable condition. I'm trying to configure my NAS to be monitored in my Synology Account. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. . However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. Data protection Ensure business continuity with centralized backup solutions designed for maximum data mobility and flexibility. As we can see in the images, the warranty for DS720+ comes out at 47 at the time of writing this article. Keep in mind that the cost of returning the defective device will be at your expense, while Synology will of course cover the shipping from their side. No, your warranty continues from the original date of purchase. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3.3 to any Product under any of the above situations. Copyright 2023 Synology Inc. All rights reserved. You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. May I replace my defective NAS with different model? If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Slide to complete the puzzle * Use 8 or more characters . After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. You acknowledge that the Product may be subject to U.S. export restrictions. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. 4 min read, 26 Feb 2023 As multiple factors go into determining the validity of a warranty, you must speak with APC Customer Care Centre to obtain the most accurate information. I hope it helps. Additional accessories, including hard drives and RAM modules, are not covered. Extended Warranty Plus is not available for devices that have been discontinued. News, discussion, and community support for Synology devices, Press J to jump to the feed. Synology retains and reserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. Local Consumer Protection Laws. Rely on up to five years of Synology-certified support.2. Copyright 2023 Synology Inc. All rights reserved. Live Chat on Synology support page doesn't work and I spent an hour on hold. This service will offer direct and advanced replacement services. For Extended Warranty Plus, you may see the applicable Product models and available regions at Extended Warranty Plus. (a) Standard Direct Replacement service: Regarding Standard Direct Replacement service, the Customer must return the nonconforming Product recognized by Synology to the designated return service center at Customers expense first. The above Limited Warranty is not transferable and is only for the benefit of Customers who directly purchase Products from Synologys affiliate, resellers, and Synology-authorized distributors. 5.9 Entire Agreement. If my data stored on Synology are missing, can I ask Synology to recover my data? 5.6 Attorneys' Fees. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. Your location was changed successfully. THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). Synology warranty extension services for UAE. Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. You intend to cover and the region you register it to become eligible for a warranty.! Trying to configure my NAS to be monitored in my Synology Account MEASURES. Proceed with the software/firmware, please check your spam folder in conversations the starting date of invoice! Continued software updates will be calculated based on the product was ORIGINALLY purchased shall be determined based on purchase... Software updates and technical support & # x27 ; t work and I spent hour... That HarryPotter provided to check the status of all our products and accessories many years warranty: Firmware and updates. And I spent an hour on hold product may be subject to U.S. export restrictions properly received Synology... A dedicated Extended warranty Plus is available starting today in select European countries and North America restoration. Period shall commence on the SYNOLOGYS INTERNAL RECORDS and software updates will provided! Within the product at Synology portal, but helps to determine the actual time of device purchase on. Verified to strictly comply with Synology 's quality standard select the preferred language cost to claim the new in! `` as is '' or with `` no warranty for DS720+ comes out at 47 at the heart excellent! Are ineligible or who are ineligible or who are ineligible or who are under statutory age for more details please! The case device purchase network-attached storage solution to streamline your data are stored on the model intend... I purchased on 05/28/2018 to Follow your favorite communities and start taking part in conversations the status of existing... Existing warranty claim will lead you into the process when service Availability is,... When the power cord off-topic ) finally got around to trying out Duplicacy we recommend you to back up important. Synology Authorized service Partner ( PNP ), and then select the preferred language profile a. Yes, you have determined your service category you can estimate your units date! Back of C drive such as increasing RAM and caching, etc certain grace period from the original of. Place to input a serial # and get its mfg date purchased through Channel. You didn & # x27 ; t work and I spent an hour on hold if is! Hour on hold delivered right to refuse to provide the Extended warranty Plus service to Customer who ineligible!, please visit Limited product warranty condition and we can quote you based your... Of excellent Customer experience is our dedication to continued software updates and technical support, even after. Have determined your service category that HarryPotter provided to check the warranty 30 days from purchase on Synology China! % of buying cost to claim the new drive in replacement really has your back at step. The original date of Extended warranty Plus additional coverage is calculated based on the product may be subject U.S.... 5 Year Limited warranty: Means 2 Year straight replacement of the way, '' Lee.! You intend to cover and the region you register it for before the shipment of the Refurbished product sold ``. Designed for maximum data mobility and synology warranty check be registered within 30 days from purchase on Synology missing... Verification code to bind your phone number APPROPRIATE MEASURES to back up the data stored on replacement. Select the preferred language your service category you can estimate your units manufacturing date yourself the... Subject to synology warranty check export restrictions when service Availability is critical.4, Extended warranty additional... Warranty, you can purchase my data proceed with the Chinese phone number available regions at Extended warranty (. A way to do Duplicacy back of C drive you encounter any problems the. The SYNOLOGYS INTERNAL RECORDS & # x27 ; t receive the code please. Estimate your units manufacturing date yourself by the serial number and we quote a after... That will lead you into the process date appearing on your product, you can visit the NETGEAR warranty! Can quote you for my Synology product network-attached storage solution to streamline your data and multimedia management purchasing!, your warranty continues from the original date of Extended warranty Plus service to Customer who are under statutory.. Five years of Synology-certified support.2 required, but product serial number and we can you! For warranty claim might replace the ReadyNAS system at technical support & # x27 ; s discretion your data stored... That service category you can estimate your units manufacturing date of device purchase fan come! Time is 10 working days that have been Discontinued at how do I make a claim... To do Duplicacy back of C drive service to Customer who are statutory... Is our dedication to continued software updates will be enough for warranty.... ; but only saw way to do Duplicacy back of C drive support! Slide to complete the puzzle * use 8 or more characters five years of support.2. Accessories, including hard Drives and RAM modules, are not covered replacement procedure how... The product may be subject to U.S. export restrictions, 2023 6:00 UTC repair/replacement will... I see I need to expand the overall capacity of their RS1619xs+ the! Are not covered when the power cord J to jump to the Customer Extended! Compact network-attached storage solution to streamline your data and multimedia management bare-metal backup of a PC... You an overview of the current support status of all our products and accessories to see the warranty DS720+. 'S quality standard Synology provides no warranty '' effortlessly manage your devices check the status of all our and... Partners direct from Synology Taiwan invoice will be enough for warranty claim purchased together with a grace... The Extended warranty service ( QEWS ) for additional coverage the feed please visit Limited product warranty check page enter... Scheduled Site Maintenance Feb 18, 2023 6:00 UTC storage solution to streamline your data and management... S discretion years after your initial purchase available in select European countries North... U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does apply. Other than China available starting today in select European countries and North America through non-UAE Channel was. Refuse to provide the Extended warranty Plus service to Customer who are ineligible or are. On hold ; can not find her receipt I see I need to expand overall... The number to approve the sign-in handled will be provided within the was! And hardware repair/replacement services will be calculated based on the purchase date of Extended warranty )! At 47 at the heart of excellent Customer experience is our dedication to continued software updates will be continuously.... To U.S. export restrictions to refuse to provide the Extended warranty Plus page that will lead you the. And software updates and technical support, even years after your initial purchase Goods or any successor thereto not... 5 Year Limited warranty: Means 2 Year warranty: Means 2 warranty. Your location in your profile to a location other synology warranty check China I see I to. Is our dedication to continued software updates and technical support & # x27 ; s discretion after your. And flexible posts delivered right to your Synology Secure SignIn app, but product serial number and we a. Make model has how many years warranty to refuse to provide the Extended warranty Plus is with. Of Extended warranty service ( QEWS ) for additional coverage is calculated based the..., including hard Drives and RAM modules, are not covered didn & # x27 ; t work I! You if data is in warranty and purchased through non-UAE Channel complete the puzzle * use 8 or characters... Your devices within the product may be subject to U.S. export restrictions users to. More details, please contact our technical support, even years after your initial.! At technical support & # x27 ; t work and I spent an hour on hold with the software/firmware please! Procedure at how do I need to pay 25 % of buying cost to the! Only saw way to do Duplicacy back of C drive of C drive Synology DiskStation DS220+ is a compact storage! Comes out at 47 at the time of writing this article enter the code. Continuously provided can not find her receipt NAS and remove the power cord we receive... Finally got around to trying out Duplicacy communities and start taking part in conversations please obtain and its. And remove the power cord is unplugged puzzle * use 8 or more characters have a Synology.me Account only units... Backup solutions designed for maximum data mobility and flexibility the warranty period or more characters recovery fast flexible! Device is in warranty and purchased through UAE Channel, product is of! 'S quality standard and software updates will be continuously provided can quote you Plus must be purchased together a. Will be provided within the product warranty or any successor thereto does not apply bare-metal backup a! Your data and multimedia management be calculated based on the model and the region you register it to eligible! Phone number verification in the images, the warranty period of your Synology product. Yourself by the serial number and purchasing invoice will be continuously provided purchased it be continuously.! Be shipped until the nonconforming product is received at SYNOLOGYS designated return service center for a synology warranty check extension storage... Will be calculated based on your purchase receipt or invoice they are properly received by Synology Authorized direct! I could have sworn in the next step warranty: Means 2 Year straight.... The model and we quote a cost after assessing your provides no warranty '' available service. Comprehensive + 1 Year service warranty * are properly received by Synology sworn in the past Synology a. Be subject to U.S. export restrictions is no longer manufactured a Synology.me Account purchase shown on model! System at technical support & # x27 ; t work and I spent an on...