I was back on the road in minutes. But within just a few minutes they had me matched with a guy who does roadside assistance in the area, and he was there about 20 minutes later. It was awesome. All rights not expressly granted to you are reserved by the Company and its licensors. Definitely recommend! Thank you. The auto plans include Platinum Auto (regularly $99.95, on sale for $49.95), Platinum+ Auto (regularly $109.95, on sale for $54.95), and Platinum Complete Auto (regularly $179.95, on sale for $89.95). This may vary by State. THE COMPANY IS A DIRECTORY SERVICE HELPING USERS FIND THIRD PARTIES TO PROVIDE SUCH THIRD PARTY SERVICES (THE THIRD PARTY SERVICE PROVIDERS). You will not try to harm the Service or Software in any way whatsoever. Continued use of the Service or Software after any such changes shall constitute your consent to such changes. The terms and conditions stated herein (collectively, this "Agreement") constitute a legal agreement between you and Mobile Roadside, LLC (Mobile Roadside or the "Company"). Revised Membership Subscription Terms will become effective upon the next renewal of your Membership Subscription Product and your continued use of the Membership Subscription Services will constitute your acceptance of the revised terms. Refunds/Cancellations. Definitely not the cheapest towing but worth it! Highly recommend!, This place is a joke. You will only use the Software and Service for your own use and will not resell it to a third party. If your payment period is shorter than your Membership Period (i.e. You are responsible for regularly reviewing this Agreement. Take the worry out of your Spring Break road trip with AAA. From fixing a flat tire to getting a jump-start, we have the emergency help you need. DKV Mobility - Find out now what we can do for you. Been with them for 20+ years! When using the Software or Service you agree to comply with all applicable laws from the country, state, and city in which you are present while using the Software or Service. My car got pulled out without damaging parts and he was always keeping a conversation and nice i would recommend it again but im not planning on getting stuck in a ditch, They responded quickly kept in touch letting me know how long they would be and they changed my tire very quickly to get me on my way, I canceled my order because your service took forever to assist me I'm still waiting on my refund plus you took an extra $45.00 out of my account no one came to assist me that night from your roadside assistance company I'm very pissed at your company. The service does not Cover Vehicles that: (i) require more than one light duty tow truck to provide the service, (ii) are involved in a vehicle recovery situation, (iii) have been submerged in water, or (iv) have been off-road four wheeling and are not on a maintained roadway. Fuel, Oil, Fluid and Water Delivery Service - - In the event a Covered Vehicle runs out of fuel or water while being operated, a service call will be provided to deliver an emergency supply of such fuel (up to two gallons included) or water to the disablement site, except where prohibited by law. You must have an account in good standing with Mobile Roadside, which includes the payment of all Fees and Applicable Taxes if any; and She got the driver in the line as well and he provided some realistic timing expectations. IT IS UP TO THE THIRD PARTY SERVICE PROVIDER TO OFFER THEIR THIRD PARTY SERVICES, WHICH MAY BE SCHEDULED THROUGH USE OF THE COMPANY SOFTWARE OR SERVICE. the driver side on the interstate just around a curve The Company does not guarantee or warrant, and makes no representations regarding, the reliability, quality or suitability of such Third Party Service Providers. . The Classic Roadside Assistance membership provides roadside benefits including flat tire assistance, battery jump start, lost key/lock-out service, fuel and fluid deliver and towing up to 15 miles. I hope I never have to use the service again but would definitely call them again if needed! 2023 Trustpilot A/S. Towing If a Mazda RX-8 is not drivable due to the failure of a warranted rotary engine core component, then towing service will be covered during the coverage period of the Rotary Engine Care Limited Warranty Extension (96 months/100,000 miles). There are 3 Roadside Assistance auto plans and 3 for RVs. DKV Mobility is Europe's market leader for premium services covering all aspects of on-the-road supply and mobility for truck and car fleets. I let my Tesla battery go all the way to 0 before getting home, and there were no charging stations nearby. You will keep secure and confidential your account password or any identification provided to you which allows access to the Service. We use dedicated people and clever technology to safeguard our platform. Mobile Roadside is never a party to any such agreement and you hereby agree to release Mobile Roadside from all liability and claims arising from any acts or omissions of Provider. The towing service driver was very knowledgeable and professional while providing service loading and unloading my truck. and helpful. The hardest part, because of my non tech abilities. You will be charged the full amount of the quoted service price for any of the following cancellation instances/reasons: driver is on scene and you cancel for any reason; driver determines you have inaccurately stated the conditions of your vehicle thus the cost of service will be higher than initially quoted and you cancel service; you are Gone On Arrival (GOA) and/or fail to cancel service, MEMBERSHIP SUBSCRIPTION TERMS - For those purchasing a Mobile Roadside coverage plan, the following terms apply; Your use of Membership Subscription Services and Membership Subscription Products is governed by these Membership Subscription Terms, which are described in further detail below. There is also now a pay by the month option. Before you start driving, take a few moments to familiarize yourself with the vehicle's equipment and operation . You will not impair the proper operation of the network. A technician was dispatched to me quickly, he kept in contact about his arrival time and arrived promptly, and he fixed the problem in a matter of a minute! A wrecker, or a service truck. I highly recommend!! By using the Service, you agree to hold the Company free from the responsibility for any liability or damage that might arise out of the transactions involved. Certified Used Vehicles. Fly and Drive: With our fly and drive option, Carvana customers are able to book a one-way flight to one of our Car Vending Machine locations where we will arrange white glove transportation to pick you up at the airport and take you to our state-of-the-art Car Vending Machine. Thanks to your courteous customer service team as well. By using the Software or the Service, you agree that: Read what our customers are saying about us. DRIVE is a technology company that provides innovative products within the insurance industry. We can help you with any problem you might be experiencing, no matter how complicated that is. Our Roadside Subscription Team Support Operations: Weekdays: 8:30am-12p and 1p-4p CST Weekends: Closed Please note that we are closed for lunch from 12 PM-1 PM Central. Please refer to the External Partner through which you purchased a Membership Subscription Product for more details. The experience with Drive Roadside was amazing - I had constant notification about when my tow driver was coming, and I got my car home to charge within a couple of hours. You will receive an email notification as soon as your claim is processed. DRIVE is a technology company that provides innovative products within the insurance industry. me within 20 minutes and they were super friendly Mobile Roadside will automatically renew or commence your Membership Subscription on the defined period of your Payment Period by charging the associated Fee plus any Applicable Taxes to the payment method you provided unless you cancel your Membership Subscription as provided below. Someone was to Great service! Access to this Service is expressly prohibited from territories where this site or any portion thereof is illegal. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Company reserves the right to (i) modify or discontinue, temporarily or permanently, the Service (or any part thereof) and (ii) refuse any and all current and future use of the Service, suspend or terminate your account (any part thereof) or use of the Service, for any reason, including if the Company believes that you have violated this Agreement. Quick and friendly service at 2am on a rainy windy night for a flat tire! My car got pulled out without damaging parts and he was always keeping a conversation and nice i would recommend it again but im not planning on getting stuck in a ditch, They responded quickly kept in touch letting me know how long they would be and they changed my tire very quickly to get me on my way, I canceled my order because your service took forever to assist me I'm still waiting on my refund plus you took an extra $45.00 out of my account no one came to assist me that night from your roadside assistance company I'm very pissed at your company. Our emergency roadside assistance deals with thousands of cases of flat tires. of 3 lanes deep traffic moving 65+ miles per hour!! With more than 70,000 technicians on the road at any point in time, we are proud to be one of the fastest responding emergency roadside assistance companies in the United States. By agreeing to these terms and conditions you agree to receive such advertising and marketing. Prepare for Delivery Day. The Company is not liable if you do not have a compatible handset or if you have downloaded the wrong version of the Software for your handset. This place uses a catchy name to bring in customers and the staff play it up like professional actors and actresses. Other content or communications you privately transmit to Company, including without limitation any feedback, data, questions, comments, suggestions, in any form or media, that you submit to us via e-mail, the Services or otherwise (collectively, "Submissions"), will be treated as non-confidential and nonproprietary, except if and to the extent otherwise expressly required in our Privacy Policy, with respect to any personally identifiable information privately submitted to us. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Service. During use of the Software and Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Software or Service. much. Explore plans. Date of experience: January 28, 2023 Mandy Limbird 1 review US 4 days ago Verified The guys let me know when they were 10 The guys let me know when they were 10 minutes away. Ordering a New Tesla. To review your full terms and conditions, check your email! Optional MaxCare extended service plans [1] 3.8 million+ customers since 2009. 2023 DRIVE | Roadside, All rights reserved. Had me back on the I was so impressed with the communication and prompt service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To the extent your description of the services needed and/or conditions impacting your vehicle are deficient, inaccurate or otherwise misstated and/or the services required are more extensive than your description indicated, the price quote provided through the Mobile Roadside application shall not be binding and you are responsible for paying for any additional services needed and/or requested. Note that if you need diesel fuel, you must request it when you make your request, and that diesel may not be available in all locations. I Drive Safely, hereafter referred to as the COURSE PROVIDER, offers a first-time driver education course. This team was a savior and helped me ith my family in the middle of the night as Promised. Thank you DriveRoadside.com for the safety and peace of mind provided. Horario del Departamento de Atencin al Cliente: 8:00 AM - 12:00 AM EST. Up like professional actors and actresses are 3 Roadside Assistance auto plans 3!: Read what our customers are saying about us: Read what our customers are about... Your courteous customer service team as well your courteous customer service team as well were no charging stations nearby not. Was a savior and helped me ith my family in the middle of the network receive an email notification soon... Have the emergency help you with any problem you might be experiencing, no matter how that! 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