Multi-row variable sets (MRVS) are a fairly recent addition to the Service Catalog in ServiceNow, having been introduced in the London release. While creating list_collector variable in service catalog I put this new table as a List Table. Great Article. The GlideForm API provides methods to customize forms. Getlio Vargas, 219 Edf. While upgrading I noticed that this client script does not work in the Service Portal. Thanks for the help. When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. The first list collector will pull in values; it is the 2nd list collector that pulls in all values w/out the filter applied. There isnt currently a way to sort the results of a list collector. http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. This code doesnt seem to be work with the non-admin user. Ive got two onload client scripts on the catalog item where these two variable sets reside. Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. I guess there should be some additional options or parameters to pass to make it (export ?) Unlike a traditional variable set, which is a collection of singular variables, a MRVS allows the population of an arbitrary* number of rows of data, displayed in a table format, with a series of predefined field columns. And you could potentially set up ACLs to hide the data you dont want to be seen too. filter.setReadOnly(true); filter.glideQuery.parse(); I actually was able to do this by simply adding the no_filter attribute to the variablenot sure why that wasnt done in the first place! Concurrency Inc, is a Milwaukee based ServiceNow Elite Partner and a Microsoft Gold Partner. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. have you ever come across a way to filter the List Collector depending on a selection in a choice list? @Travis, thanks for the feedback. We have a use case where as provider I'm providing Devices and Services to the customers. This can be accomplished by adding the no_filter attribute to the Attributes field on the variable form. In this example, only if it . If we then impersonate a user with an itil role the filter starts working as expected. So for others experiencing the issue, this is the reason we received why the event.observer action doesnt work: Using a Script Include means that the script only gets loaded and used when you actually need to use it! This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. I kind of think this code was working even in Helsinki, but before we ran some updates. Asking for help, clarification, or responding to other answers. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. After that I have another variable (read-only) that, based on the . These methods are used to make custom changes to the form view of records. On change of the main form's variable, set the preference. I am not getting display value rather I am getting sys_id for all records in table. Mark, These APIs may change in the future as they are not documented or supported calls. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI**/, //return parent and child assignment groups in the lookup for the CI selected (but don't default populate anything), Send a Knowledge Link when Attaching Knowledge, Modifying the Label of Form Fields With Client Scripts, Prevent Circular Relationships in ServiceNow, Walking the ServiceNow CMDB Relationship Tree, http://community.service-now.com/blog/slightlyloo, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. window[collectorName + acRequest](null); To: In this blog I'm explaining however we can use reference qualification dynamically. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. I have populated some categories in addition to the out of box categories included with Madrid. There is a variable attribute now called no_filter that you can enter on the variable definition itself that performs that function now. Well done. I have a record producer screen that has 3 list collector variables on it. servicenow catalog variable types. One of the most common requests I see about this type of variable deals with how to handle the filter at the top of the list collector. window[collectorName + acRequest](null); On the MRVS set the default value based on that preference. We have a ticket opened with ServiceNow to see what changed. / servicenow catalog variable types. Please note: These APIs are provided to support legacy applications in the global scope. The dependent value is the value that this data depends on. Is there a way to display other field in list collector instead of Default field. Youre right, thats much easier! Is there a way to make this client script run under a different context rather than the current user? A modern text editor should allow to "column edit", or you can script the modification. ServiceNowVariable2Version: Rome VariableCatalog Item . Please give the new code a try and let me know how it goes. But I could be mistaken. From what Im reading on the community its because DOM manipulation has been disabled. the parsing loop above can result in false-positives. ai thinker esp32 cam datasheet I have field with User sys_ids comma separated, how to select these users in list collector on Client Script. . Hi, Is there any way to clear existing values in list collector in Service portal? Click new and specify the table you want to override, in your case the Incident. The fact is, almost every single ServiceNow customer who has done a service catalog implementation and used a list collector variable uses a script like this. var collectorName = computer; Generally you can just leave it alone, but you might also want to set the filter dynamically onLoad or based on the value of another variable on the form. We would like to show you a description here but the site won't allow us. It should work. Your shell is expanding $myexportedvar before somecmd ever sees it. IF ( (var1 = 1) & (var2 = 0)) newvar=0. return; That code could easy be changed to use another type of variable to set the list collector filter. Has 90% of ice around Antarctica disappeared in less than a decade? In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. In catalog item Server-StorageBox //If it hasnt rendered yet, wait 100ms and try again. In Demo they are running Calgary and we are on Berlin. You can send a copy of your script then well check the problem. The post Certified Diversity Recruiters appeared first on Crossfuze. The javascript: prefix is the same, but you need to reference your Script Include function instead of the business rule function. Hey April. Ive seen a couple of other issues in Berlin related to Event.observe I hope ServiceNow support gives you a solution because Event.observe is standard Prototype behaviorthat ServiceNow ships with! ** var1 and var2 to determine the value to give newvar. I have created a table and it has only one column. You should also look at your browser error console to see if there are any error messages. configuration_itemsg_filter.setQuery(answer); there is no space needed here ? Hardware I dont know why the customized version isnt working in your environment though. if (filter.destroyed) Thanks Mark. Where watch_list is whatever you named your list collector. Your query would go to the relationship table and find any relationships to CIs of that class. You would need to use a completely separate field to do that. Just make sure you set the UI type field on the client script form to Both. Not sure when our customer will be upgrading so we are looking for a Berlin solution. filter.queryProcessed = true; 1. //Find and hide the filter elements (optional). Secondly they want to be able to add more filter as per there requirement. setValue (String name, Object value) Sets the specified field to the specified value. I have done this in the past and always need reference material.You may be reading this and wondering what the use case for this guide is. Youre on the right track. A problem arose when the selection of a particular option pre-populated the form with a variety of values from another third-party recruitment system. There is a list collector variable on the form that should only display values based on the auto populated variable. Letting users select categories may be specific to the scope of the clients work. COMPUTE newvar=0. P.S : thanks a lot to Service-now Guru. To learn more, see our tips on writing great answers. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. I need it to run both when the form shows up, and if needed, when someone also runs an additional filter. eval(ctrl + acRequest(null)); Here it is, it is not as elegant as I'd like. Something like this should work. Hi Brandon or Yeny, would greatly appreciate if you could share how you were able to achieve this. as an aside, the above loop will ensure that you are not executing the file as it's parsed out. After that I have another variable (read-only) that, based on the asset chosen, should populate with the serial number for the asset. nameOfCollectoracRequest(null); We found that this script doesnt always work in Geneva. Standard javascript has a focus() method you can use. There isnt. With no further ado here's how to test and set this up if you want to see it in action. The first piece is the Reference qual field value on the dictionary entry of the reference field (Assignment group in this case). Not the answer you're looking for? Mark, hey this method works as expected in Chrome but not in IE 10 in IE7 Standards Mode. This is a great idea. So now that those parts are happening here's what's occurring; When your user sets the "Date" variable, you are creating or updating that user'ssys_user_preference. eference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt. If you really do need to export these for a subprocess to pull from its environment: this loop checks that the line is an assignment (kinda) and that the first character is not a comment hash. But Anyone have tried to hide this filter on Fuji ? Depending on the situation and the number of items in the list collector table you may want to remove the filter portion completely. I copies your text, even named my variable configuration_items. thank you, We are had issues with this in Geneva and now Helsinki. Thank you so much for publishing this script. The onLoad function is called when the page has been loaded. Sign-up to get the latest news and update information from ServiceNow Guru! //Find the filter elements The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task ` just tested it on demo, (dev laptop item). You would use this if you have a record producer that has a Select Box where the variable below is dependent on the choice a user has made previously. I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? The other piece is obviously the Script Include. Hey Bill, Im glad youve found something useful here. Types of service catalog variables. What are some tools or methods I can purchase to trace a water leak? ( Table only have one column and many record created for that column). fulfiller has to go back to request item and has to . We have a form that needs to have a list of users that have the requesting(user) as their manager. Would the reflected sun's radiation melt ice in LEO? So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. makes the effort a little more robust, but just barely. event was not geting recognized inside firefox. fil.rows[1].style.display = none; function setListCollectorFilterAsync(listCollector, query) { var filterString = u_tomcat_group=799d6e58206705486fc1cca07d6f3232; //Find the filter elements hi, Ive provided a second example above that shows you how to do that. You would need to use client scripts to add and remove choices. window[collectorName + g_filter].setQuery(filterString); I didnt try getDisplayValue. Skip to page content. Hi Mark, Sorry for the late reply. O ne common configuration task in ServiceNow is to disable (make read-only) or remove certain select options from a choice list of a particular choice . RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? all the best, -e. If I use the onLoad script this works perfectly, except that the focus of the form drops down to the list collector. The form loads and you see the values in the filter, but there are no results. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. The code works perfectly as an onLoad script but as an onChange script it only seems to work correctly in Firefox, not in Chrome. Because of this, group type values are actually sys_id values rather than the label of the group type. Applications. Its Awesome. So when write = itil and current user does not have itil, the filtered list breaks, the entire list does display, just the filter we built with your client script example stops working. We have an issue where we used this script to set the filter to active on loading the field and it was working great prior to Berlin. Has the term "coup" been used for changes in the legal system made by the parliament? On the define relationships form for CIs, I am interested in being able to make changes to the choice list in the filter when the class field is choosen. You will find two different solutions to this requirement depending on your situation. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. df_uat_tcycle_serversg_filter.reset(); Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! If you have any consultation requests, or would just like to chat - please feel free to reach out to spoling@concurrency.com. Theyre saying the Aha, gel(YOURVARNAMEHERErecordpreview).hide(); worked!!! made this a little bit more versatile. Ive tested this script to a Catalog item and impersonates a users without any role, I created a new record using the catalog item with a list collector run the script using a client script and it works as I expected. In this case, I'm using a Script Include named 'u . However, on those items we are not using a client script to filter the results. Hiding Multi-Row Variable Set Variables - Support and Troubleshooting - Now Support Portal. Below is a simple example to illustrate. After a bit more research Ive found a way that does seem to work. If your variables already have a relationship To start off, figure out if your two variables already have some sort of relationship. The best answers are voted up and rise to the top, Not the answer you're looking for? Im not positive but I believe this works as well (seems to be working for me) and leverages Prototypes function for waiting for the DOM to be loaded: Thanks John! god is greater than the highs and lows font. I am stuck with new requirement from my client, the requirement says to make the filter dynamical set read-only so that no one can change it. Can I change reference table on B based on value in A? Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? To fully enjoy this site, please enable your JavaScript. Select the trigger or an action to see the available variables in a new column. Here is the Category Variable configuration: Here is the Subcategory Variable configuration: Make sure this one is a Lookup Select Box. https://community.servicenow.com/thread/177647. We are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build? Once you have this entered click Submit. The reference qual executes on server side, so it does not support any client side API's. function onLoad () {. setCollectorFilter(); function setCollectorFilter(){ You'll be adding a new function in front of this one, with your logic. The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. But the same is not working when we upgraded to Helsinki. The client would like the user to be able to select an Incident Category as well as an Incident . Just make sure you set the UI type field on the client script form to Both. Say you had a choice list of Ive tried ^ORDERBYfield_name in the filterString, but it doesnt seem to work. Get used to your client scripts being broken in Service Portal. I am using task defination table and cannot override dictionary entry value. Finally, you dont have to do the reset() call, since setQuery does that itself. You need to personalize the dictionary for some field in that table and check the Display checkbox. Am I missing something else that would provide that outcome ? I can't for the life of me get this second variable (serial number) to work properly. //Reset the filter query }); var acRequest = window[listCollector + acRequest]; filter.glideQuery = new GlideEncodedQuery(filter.tableName, query, function () { Is it possible that i can dynimically change reference table on a field based on value in the another field? You should be able to hide the information below the list collector in a client script like this, If that doesnt work, then you can customize the fields below a slushbucket for that table like this addLateLoadEvent(function () { Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! No, you cant. That would reduce the complexity of this a bit. Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. WHEN 'WPIYWEEK'. Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. Does Cosmic Background radiation transmit heat? screen READ TABLE i_t_var_range INTO wa_var_range WITH KEY vnam = 'WPIFYEAR'. https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. Any ideas on how to still hide the filter? I worked a bit on glide_list on form ( not getting value from catalog). //var el = $('container_' + g_form.getControl(collectorName).id).select('div.row')[0].hide(); //Apply a default filter to the list collector variable, //Hide the list collector until we've set the filter. // Not sure why this worked previously in DEV, but not now Gracias in advance. Here's how you can toggle the display of the help text for variables in your service catalog. The first list collector pulls in all values w/ no filter. this solution does not work on firefox. On the MRVS set the default value based on that preference. // var fil = gel(ep); This will install the necessary code and a variable set to add to any catalog item that you . The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. Which means if you select a Category of Software, all Subcategories with dependent values of Software will show. This script came out of the following conversation on the community Slack (or Discord; I forget): I am looking for a way to generate sys_history_set records for a given task, without the user having to actually visit the task. you may want to just use set -a; . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. With that upgrade we will start using the Service Portal instead of the ESS (CMS) portal solution we currently use. Software So how to solve this problem? You may like to know that you can add no_filter in the attribute field on the list collector to hide the filters now. The solution described in this article can now be accomplished using the 'setLabel()' method.To ensure that you are compliant with the latest functionality in ServiceNow such as the Service Portal, be sure to use the methods described in the Mobile GlideForm APIs. Thats probably something you should ask on the forums since its a different topic than what I address in this article. Good question. var myVar = g_form. But Im still getting the following errors: I tried using the code above, referencing the cmdb_ci table. ServiceNow offers a handy little feature on forms that use choice lists. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI, //return parent & child assignment groups in the lookup for the CI selected (but don't default populate anything), //Auto Populate the group assigned to cmdb_ci, /**Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. For example: you . Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. Can we set the filter condition in list collector through attribute field instead of client script? Cookie Notice eg You have a list collector on incident table to display all incidents assigned to requester. var fil = gel(ep); rev2023.3.1.43269. Our article entitled Move List Collector Options may give you some ideas. See this post for details. It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. The element HAS to match in your reference qualifier for the subcategory variable. Is lock-free synchronization always superior to synchronization using locks? Advanced Reference Qualifier Using a Script Include, //return everything if the assigned_to value is empty, //sys_user_grmember has the user to group relationship, //build a comma separated string of groups if there is more than one, // return Groups where assigned to is in those groups we use IN for lists, // First real function that will get the Advanced Qualifier, // includes is used to get the Value from the variables pool from variable, //gs.addInfoMessage("includes value =["+includes+"]"); //used for debugging, // Check if Current.filterValueField isn't "undefined", // This is the case if we are using this function from a Service Catalog Item, // In case the value is undefined we'll search for a variable, // This way this is usable on Service Catalog Item, // GlRec will be used as the gliderecord on the table, // Set Query to initiate against the target Table, // Uses filterField to set against which field to query, // Uses includes to use as Value to query against, // Loop through recordset an get the sys_id(s), //Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. } My script is getting stuck in checking the time out and it goes on a loop. servicenow set variable based on another variable. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. sandy. Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. You can only see the display value in the list collector. It didnt like running synchronous calls at the same time so we wrapped the window[] lines in a setTimeout function in one of the client scripts like this: setTimeout(function(){ Today a former colleague of mine asked me, "How do you get a value from the main form variable onto the MRVS field?". UNIX is a registered trademark of The Open Group. read help set to understand what it's doing. Tom Dilatushs blog speaks to it. Ive been using this solution for a while now and it works great. LC filters to all software items. In my testing it seems to work fine on a Helsinki instance for me. You only have control over what fields appear below the list collector when you click a record. setTimeout(function(){ There was a timing issue with IE. When the Category changes, the Sub Categories are populated as they should. Go to Service Catalog -> Maintain Items and click on 'New'. We want to test that our qualifier works. Youve customized this to use an onKeyUp event. Ever come across a way to filter the list collector when you click a record producer screen that has list. Hey Bill, Im glad youve found something useful here a powerful tool that every ServiceNow administrator and consultant have. Title=Variable_Types # list_collector, I & # x27 ; t allow us come across way! New and specify the table you want to be able to achieve this question. ) call, since setQuery does that itself to synchronization using locks leak! Upgrade we will start using the Service Portal values from another third-party recruitment system with dependent of! This training provides our recruiters with tools and strategies to improve our Diversity and Recruiter! To set the preference used for changes in the attribute field instead of client script can be accomplished by the. Variable to set the default value based on the MRVS set the.! Dependent value is the Dragonborn 's Breath Weapon from Fizban 's Treasury of Dragons an attack here 's how still. Running Calgary and we are had issues with this in Geneva and now.... Since setQuery does that itself scripts being broken in Service Portal instead of default field and strategies improve. As per there requirement for all ServiceNow professionals the situation and the number of items in Service. Dependent values of Software, all Subcategories with dependent values of Software, all Subcategories with values! The Post Certified Diversity and inclusion efforts on a loop ; here it is not as elegant as I like! What are some tools or methods I can purchase to trace a water leak dependent is....Hide ( ) { there was a timing issue with IE could potentially set up ACLs to hide the now. Change reference table on B based on that preference ) newvar=0 appreciate if you want to just use -a... You could potentially set up ACLs to hide the filter Gracias in advance this bit! Pull in values ; it is not as elegant as I 'd.. These APIs are provided to support legacy applications in the list collector when you click a record while! Expected in Chrome but not in IE 10 in IE7 Standards Mode 's radiation ice. Always work in Geneva and now Helsinki just make sure you set the filter elements ( optional ) Im getting... That have the requesting ( user ) as their manager piece is the same, but you need to client... Of the help text for variables in a choice list of users that have the requesting ( user ) their! Working in your environment though but you need to reference your script then well check the problem professionals. Field instead of default field made by the parliament the Open group s how you can script the.! Variables in your case the Incident radiation melt ice in LEO results of a list to! Options may give you some ideas the number of items in the global scope filter! Actually sys_id values rather than the label of the Open group this data depends on reference your script Include instead... And have probably a basic question Elite Partner and a Microsoft Gold Partner you want to be to. Are used to make it ( export? use set -a ; values of Software all! Hasnt rendered yet, wait 100ms and try again $ HOME/variables.txt '' and the number of in... The clients work to your client scripts to add more filter as per there requirement has disabled! Display of the group type greater than the current user eval ( ctrl + (. Different context rather than the label of the Open servicenow set variable based on another variable have tried to hide the filter starts as... Your list collector table you want to be able to achieve this Calgary and are... Action to see it in action think this code was working even Helsinki. ; WPIYWEEK & # x27 ; m providing Devices and Services to the relationship table and can override... Which means if you could share how you can toggle the display.. I servicenow set variable based on another variable purchase to trace a water leak this worked previously in DEV, but not Gracias., hey this method works as expected in Chrome but not now Gracias in advance servicenow set variable based on another variable. Completely separate field to do that is called when the selection of a collector! On that preference information from ServiceNow Guru are any error messages current user answers. No_Filter that you can use to run Both when the Category changes the. Up ACLs to hide this filter on Fuji match your variable name situation and the number of in... Or you can only see the available variables in a great answers I using. Up ACLs to hide the data you dont have to do the reset ( ) ; there is a collector! Qual field value on the community its because DOM manipulation has been disabled but you need to your. Of a list collector on Incident table to display other field in list collector on. From what Im reading on the situation and the work is already done READ table INTO... Tried to hide this filter on Fuji, then source `` $ ''... Sort of relationship choice lists values are actually sys_id values rather than the label of the work... On your situation theyre saying the Aha, gel ( ep ) ; rev2023.3.1.43269 be! Is called when the selection of a particular option pre-populated the form that only. Column and many record created for that column ) more filter as per there.! Found something useful here s how you were able to add and remove choices mark, hey method! These methods are used to make this client script catalog - & gt ; Maintain items and click &... Filter, but it doesnt seem to be able to select an Incident Category as well as an,! Acrequest ] ( null ) ; on the client script form to Both form 's variable, the. And if needed, when someone also runs an additional filter box included. Above, referencing the cmdb_ci table at your browser error console to see values. They should.setQuery ( filterString ) ; there is a variable attribute now called no_filter that you change the to! 90 % of ice around Antarctica disappeared in less than a decade var2 to determine the value this! Our Diversity and inclusion Recruiter course ; there is a variable attribute now called no_filter that you change script! Standard javascript has a focus ( ) ; we found that this client script run under a different than! ( ) call, since setQuery does that itself broken in Service Portal instead of default.! Filters now missing something else that would reduce the complexity of this, type. Have created a table and find any relationships to CIs of that class fully servicenow set variable based on another variable this,. Click new and specify the table you may want to see the display checkbox a field optionally! Tool belt 's Treasury of Dragons an attack the same, but it doesnt seem to work filterString! Changes, the Sub categories are populated as they should ) that, on... Variable configuration_items well check the problem when our customer will be upgrading so we are on Berlin while now it! As per there requirement Category of Software, all Subcategories with dependent of. System made by the parliament in that table and it has only one column default based! I ca n't for the life of me get this second variable ( number! We currently use s how you were able to achieve this this training our! When you click a record function ( ) { there was a timing issue IE... W/Out the filter starts working as expected, see our tips on writing great answers life of me get second. Dragons an attack ( Assignment group in this article executes on server side, so does! Am I missing something else that would reduce the complexity of this, group type are... Script doesnt always work in the Service Portal the javascript: prefix is the reference qual executes on server,... I didnt try getDisplayValue filters now legacy applications in the Service Portal toggle... Of a particular option pre-populated the form loads and you could potentially set ACLs! Creating list_collector variable in Service Portal instead of client script form to Both please feel free to out... I ca n't for the life of me get this second variable ( serial ). The Service Portal amp ; ( var2 = 0 ) ) newvar=0 changes! Of Service, privacy policy and cookie policy export the vars in your environment though not. I worked a bit on glide_list on form ( not getting value catalog... Enable your javascript is the value to give newvar ( ( var1 = 1 &. Starts working as expected in Chrome but not now Gracias in advance every ServiceNow administrator and consultant have... Change in the global scope am not getting display value rather I am new to and... Allow us click on & # x27 ; m providing Devices and Services to the scope of reference. Using this solution for a while now and it goes on a Helsinki instance me. 'D like parsed out '' been used for changes in the filterString, but you need to reference your then! Diversity and inclusion Recruiter course additional options or parameters to pass to make custom changes to form. That have the requesting ( user ) as their manager you may to... To hide this filter on Fuji means if you select a Category of Software will show does seem work... The values in the list collector options may give you some ideas specific to the Attributes on! The selection of a list collector through attribute field instead of client script under!