You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually You have accepted cookies You can change your cookie settings at any time. You must not share your Account with anyone else. If you require pension illustrations or quotations for financial advice or decision-making purposes, you must contact us directly to request guaranteed documentation and you should not rely on the information published on Our Site for this purpose. Google Analytics is a web analysis service provided by Google Inc. (Google). The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. You can change your cookie settings at any time. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. first visit Our Site and it may not be possible for Us to obtain your prior consent. Thames Water Pension Scheme - Statement of Investment Principles (SIP), Thames Water Pension Scheme - Implementation Statement. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. These Cookies Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is managed. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. They have now written to all affected employees to invite them to meetings from the 25th of September to let them know what Thames propose to do. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. We do not require any further consent For more details, please refer to section 5, above, and to section 15.5 below. Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. Details of the Cookies used by Our Site are set out in section 15, below; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. We use some essential cookies to make this website work. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). Please refer to section 13 for more information on controlling Cookies. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. Extra Care Services Thames Water PO Box 508 Swindon SN38 2TX You can also scan or take a photo of the completed form and email it to ecs@thameswater.co.uk. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. We have taken great care to ensure that your privacy is not at risk by allowing them. 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. UK and EU Cookie Law deems these Cookies to be strictly necessary. By default, most internet browsers accept Cookies but this can be changed. Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. 14.2 We may use your personal information to: 14.2.1 Provide and administer your Account; 14.2.2 Reply to any communications you send to Us; 14.2.3 Send you important notices, as detailed in Clause 15; or. We neither assume nor accept responsibility or liability for the content of third party sites. 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). Water Direct can help if you're falling behind on your bills. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided text message and post with information and news on services. This Privacy Policy applies only to your use of Our Site. 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. Links to other sites may be included on Our Site. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. Respondent: Thames Water Pension Trustees Limited, Our phone lines are open from 10.00am to 2.00pm Monday to Friday, 10 South Colonnade Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, Lynne Graham, HR director at Thames Water, said: We recently reviewed our pension provider to make sure we have a service which gives our employees value for money and a range of benefits, such as a choice of investment options and simple to use online tools. 8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. are shown below in section 15.5. means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. Google Analytics is a web analysis service provided by Google Inc. (Google). You may access certain areas of Our Site without providing any data at all. 8.2 You may not link to any page other than the homepage of Our Site, www.myworkpension.co.uk. In this case, it means personal data that you give to Us via Our Site. 1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:. Most internet browsers also enable you to choose whether you wish to disable The analytics service(s) used by Our Site use(s) Cookies to gather the required information. 10.3 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. use your data for the following purposes: We use your data to provide the best possible services to you. Pensions administration. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. . If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law. Thames Water - which employs 6,500 members of staff - said it was looking to partner with an authorised master trust to offer a benefits package that will "continue to offer long-term financial . 15.2 We will never send you marketing emails of any kind. 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. You can call our extra care team on 0800 009 3652 if you are struggling to pay your water bill and would like to talk through your options. However, to use all features and functions available on Our Site you will be 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. Under the GDPR, no fee is payable and We will Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is all cookies or only third party cookies. Specifically, We may take one or more of the following actions: 7.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site; 7.3.3 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; 7.3.4 take further legal action against you as appropriate; 7.3.5 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. the use of this Application, to prepare reports on its activities and share them with other Google services. means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; means this website, www.myworkpension.co.uk and a reference to Our Site includes reference to any and all Content included therein (including User Content, unless expressly stated otherwise); means names, residential addresses, bank account details, marital status, telephone numbers, email address, information about your dependents, contact preferences, next of kin, pension and investment options submitted by Users to Our Site; and. Cookies do lots of different and useful jobs, such as remembering Your right to use Our Site will cease immediately in the event of such a breach. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Rights with respect to automated decision making and profiling. These Cookies are shown below in section 15.5. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). Under the GDPR, no fee is payable and We will 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. Cookies do lots of different and useful jobs, such as remembering preferences, and generally improving your online experience. Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House 2.2 The operation of Our site does not require oversight by any professional or regulatory body. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. Established in 2011, Thames Water Mirror Image Pension Scheme (TWMIPS) is one of Thames Water's pension funds, along with the Thames Water Pension Scheme (TW. Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties. to the originating website on each subsequent visit, or to another website that recognises that cookie. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. your address and postcode, email, telephone and mobile numbers), and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title and job responsibilities; All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. and best for you. What Happens If Our Business Changes Hands? 7.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions. Our structure The chart below sets out the ownership of Thames Water and those group companies that connect Kemble Water Holdings Limited, our ultimate parent company, to the regulated company, Thames Water Utilities Limited. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. on controlling Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. We may sometimes contract with third parties to supply services to you on Our behalf. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. You will be responsible for any loss or damage suffered by Us as a result of such breach. 3.1 Access to Our Site is free of charge. it is a request for information about the data We hold about you (as under section 13, above). Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. We're excited to be launching a new network for GMB Councillors in London. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. Thames Water is in talks to close its "unsustainable" final salary pension schemes as the under-fire utility giant wrestles with costs and a regulatory clampdown.Britain's biggest water . It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Site. Complaint summary. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. including, but not limited to, login and personalisation settings. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. 14.2 We may use your personal information to: 14.2.1 Provide and administer your Account; 14.2.2 Reply to any communications you send to Us; 14.2.3 Send you important notices, as detailed in Clause 15; or. supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following to section 15.5 below. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. Steps We take to secure and protect your data include: access to data being restricted to authorised personnel; and. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in 10. Your consent will not be sought to place these Cookies. data that you give to Us via Our Site. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually We will signing up to this Application or after making a purchase. 4.2 When creating an Account, the information you provide must be accurate and complete. There is a problem with some of the information that you have entered: Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN, Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN, Are you being scammed? In this case, it means personal Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. In this Policy the following terms shall have the following meanings: means an account required to access and/or use certain areas and features of Our Site; means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our GMB is one of Britains largest and fastest growing trade unions. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is managed. tracing or identity verification service providers. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). your rights and Our obligations under the law. This Privacy Policy applies only to your use of Our Site. risk by allowing them. You may, if you wish, deny consent to the He says that the compromise agreement was contrary to section 91 (1) of the Pensions Act 1995. Our We have taken great care to ensure that your privacy is not at risk by allowing them. Thames Water is the UK's largest water and wastewater company. Thames Water is the UK's biggest water and wastewater services provider and its DC scheme has about 5,000 members. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. UK and EU Cookie Law deems these Cookies to be strictly necessary. section 16. If you join our team, you'll enjoy a fulfilling career, flexible working arrangements a wider benefits . 3.3 Access to Our Site is provided as is and on an as available basis. if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 8. obligations of the third party under the law. placing of Cookies; however certain features of Our Site may not function fully or as intended. Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. 7.3.6 any other actions which We deem reasonably appropriate (and lawful). in Our emails and at the point of providing your details and by managing your Account). You may access certain areas of Our Site without providing any data at all. 10.1 Nothing on Our Site constitutes advice on which you should rely. GMB is a general union - which means that anyone can join us. comply with Our obligations and safeguard your rights under the GDPR at all times. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. Liechtenstein). Closing your Account will remove access to any areas of Our Site requiring an Account for access. Accordance with the requirements of the Pensions Act 1995 ( as amended by the Pensions 1995... 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