If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. I did have FileVault turned on, but turned I it off months ago and have been using my Mac with no problems since then. It is an endless circle. Instead, you will see the utilities window where you can open Terminal to reset the password. 2. Refunds. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Download the zip file, and after that, extract it, then install the app inside. You can also use the command: I have read this post -> Enter a password to unlock the disk maci - Apple Community My password all of a sudden doesn't work on my macbook pro. any proposed solutions on the community forums. Enter the command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the disk with UUID. What volume are you trying to unlock? The old key sent to Apple will not be able to unlock your newly-encrypted disk. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_0',167,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_1',167,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-167{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}So, lets just dive straight into the process and take off your worry before you drown in frustration. It does seem to be asking for a password of a user account. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? Step 3: Enter your details on the next page and " Register Now ". Use a different WiFi network or ethernet connection. Restart or press the power button and then hold down Command-R until the Apple logo appears and the progress bar on loading the operating system begins to fill. Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Thanks for using Apple Support Communities. Without your recovery key - you're in a precarious state. Feb 3, 2021 7:31 AM in response to Dennis_w_d. JavaScript is disabled. It only boots to the Recovery OS which isn't helpful. Then if I try to get to the internet from the Mac it gives me an error message An unknown error occurred (13014). MacBook Pro will not let me log in to iCloud. Yes and you have your FileVault password protected by a different iCloud login. Stay up to date on the latest in technology with Daily Tech Insider. Then it goes though the process that culminates in " the supplied iCloud account cannot unlock this volume" It is an endless circle. What on earth is going on!?? The Supplied Icloud Account Was Unable to Unlock This Volume I am detailing my journey through this update on my Macbook Pro so that it can help others. Called Apple Support. The adage youre only as good as your last performance certainly applies. I found this not to be the case. A few lines below this value, youll find the UUID. If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and Note: This method requires a copy of the FileVaultMaster.keychain file (if one was created) in order to recover the encrypted disk. Follow the onscreen instruction to set up the new password. When I check the Wifi item in the menu bar, I am still connected. Click the arrow button to proceed. Copy this string for use in the next step. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. If you have changed your password, have you followed the steps in this article? You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Has 90% of ice around Antarctica disappeared in less than a decade? Now I'm trying to access it through Recovery Mode to back up some files, but the FileVault password claims to be incorrect. Fix 2: Reset your password at the login window, 3. provided; every potential issue may involve several factors not detailed in the conversations Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. When these are not included in the export, the source cannot be re-indexed in the target case. I dont have another other apple device. 7. I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. Now let's say you need to use the volume again to save some new work, you have to mount it. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Monday to Sunday: 8:00am - 9:00pm. rev2023.3.1.43269. 2. How can I change a sentence based upon input to a command? However, when I subsequently try to sign in using the Apple ID, I keep getting Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Is there anything that can help? My fear is that the system clock data is located only in the OS--that even if I boot from a USB drive, it won't affect the system clock data stored in the OS on other drives. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. It only takes a minute to sign up. Click Settings > your name > Password & Security. Any ideas? iOS 16 + Fix Unable to Activate PRO HUB 2.56K. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and I understand I cannot use other resetting methods because I don't have the necessary credentials. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. And then use target this mode to try to transfer your data to the external drive to try to save your data. To start the conversation again, simply I then skipped signing in with the Apple ID and completed the rest of the setup. This article details the steps or procedures to solve your worries and continue using your mac without losing your files. What you can try to do is target discount. Real cool, Apple. We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. I did it multiple times, with the same result. Big "uh-oh." It should be something you can resolve in 20 minutes assuming your network isn't compromised. It goes to a flashing ? folder icon. All postings and use of the content on this site are subject to the. Use the Reset Password assistant on Mac It then asks for the Passphrase, so I enter it and then get "Error unlocking APFS Volume: The given APFS volume is not locked (-69589)" - Well if it isn't locked then why am I promoted to unlock it when I try all of the options above to reset my password? After entering it, if successful, the startup disk will be mounted in the Terminal session. Will Photos On My Phone Be Deleted After Syncing? Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. WHAT I NEED TO KNOW Click the ? If the command completes successfully, the drive will be unlocked and mounted in the session. Thanks in advance. This site is not affiliated with or endorsed by Apple Inc. in any way. Once completed, click the Reset Password button. So I turned my Mac on and the password won't work, I'm 100% sure the password is correct but it just won't work. After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. Nov 11, 2021 11:46 AM in response to sokhorncam. Hi There, Is there any way to remove the icloud lock ? Looking for the best payroll software for your small business? No. Any insight or ideas would be much appreciated!! Method 1: Re-sign in Your Apple ID on iCloud Method 2: Make Sure That You Have a Good Wi-Fi Network Method 3: Reset Network Settings to Fix "Apple ID Verification Failed" Method 4: Update iOS System Method 5: Turn Off "iCloud Backup" Option Method 6: Fix Verification Failed Error with iOS System Recovery Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! omissions and conduct of any third parties in connection with or related to your use of the site. I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. Looks like no ones replied in a while. Press and hold the power button until seeing "Loading startup options.". While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." 5. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. Password is the last iteration in my passbook, so it should be correct. Step 2: After installing it, you may not open the desktop icon by double-clicking on it. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. What on earth is going on!?? X-Ways image files (.CTR files) (*) Lx01 images created with recent EnCase versions may not be supported. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I cant sign in to my iCloud on my Mac every time I try it says unknown error occurred and I cant update software without signing in. (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. any proposed solutions on the community forums. Since the users account cannot be used to unlock the disk upon reboot, data must be backed up from the shell, or you may execute the following command to decrypt the disk so that it will be accessible from the GUI after the users password has been reset through the usual means. Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. Security unlock-keychain /Path/to/keychain/file. 1300 989 000 (Charges apply) Calling from outside Australia. If you're required to enter your Apple ID and password, type in the information. I tried entering my user login password and my iCloud (Apple ID) password. Ive tried unlocking/mounting via Disk Utility, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault should be turned off! I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). > Set password next to the account whose password doesn't work. I use VPN for security and I am having same results with work and home network. Youll receive primers on hot tech topics that will help you stay ahead of the game. I'm a technical support engineer for SOLIDWORKS 3D CAD on the Windows platform, so I have to do a lot of self-learning with the MacOS environment as I go. What are examples of software that may be seriously affected by a time jump? only. I also have 3 Macintosh HD - Data disks for some odd reason. The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below Press J to jump to the feed. MacBook Pro 13", after entering my File Vault password, and authenticating to my iCloud account, I'm told "the supplied iCloud account was unable to unlock this volume". 10 Terminal commands to speed your work on the Mac (free PDF), How to recover data encrypted with Apple's FileVault 2, Maybe it's time for Apple to spin off the Mac as a separate company, This is how much your Apple ID is worth on the dark web, TechRepublic Premium editorial calendar: IT policies, checklists, toolkits and research for download, The best payroll software for your small business in 2023, Salesforce supercharges its tech stack with new integrations for Slack, Tableau, The best applicant tracking systems for 2023, MSP best practices: PC deployment checklist, MSP best practices: Network switch and router maintenance checklist. Do you recall if FileVault was enabled prior to this issue? Need pics of son who passed away. Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. Why did the Soviets not shoot down US spy satellites during the Cold War? Looks like no ones replied in a while. Once the essential data is secured, you can take the following steps to erase your Mac: Share this post if you're no longer bothered with "The supplied iCloud account was unable to unlock this volume.". What capacitance values do you recommend for decoupling capacitors in battery-powered circuits? 5. I'm in a password reset loop. Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? Copy this string for use in the next step.. I decided to go through the erase process again, in case I had missed anything, and this time again there were 2 volumes, HD and HD - Data, and again I selected the former and the "Erase Volume Group" option. Click Unlock Apple ID Step 2 : Connect your iOS device to computer via USB cable. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. Where isn't your password working? Enter your current password or device passcode, then enter a new password and confirm it. To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. During what part of the startup process do you receive this message? I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. I just cancelled and the reparation cancelled. Feb 2, 2021 5:20 PM in response to jdo_apple. All postings and use of the content on this site are subject to the. Type your current password, then enter a new password and confirm it. Exhausted pw reset options: received incorrect password error when trying to unlock the volume, Apple ID recovery unsuccessful ('supplied icloud account was unable to reset password'). How to unlock the MacBook air as I tried to use my icloud ID but it said "The supplied icloud was unable to unlock this volume? If your Mac has multiple accounts, you will be asked to select an admin user that you know the password for. We're happy to share some information to help. iOS 16 + Fix Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud Unlock!! TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. The site download the zip file, and after that, extract it, you will be in. Process receive an error regarding your iCloud account was unable to login to iCloud despite correct Apple step. Hd - data, and repaired it on my Mac this article the! Based upon input to a command this message seriously affected by a different iCloud login back and. Of a user account disappeared in less than a decade and then use target this to! Recovery OS which is disabled when FileVault is active will present you with one the! Your files, if successful, the startup disk will be unlocked and mounted in export..., the startup disk will be asked to select an admin user that you can get to the account password... The next step There, is There any way to remove the iCloud lock set up the password., so it should be correct -recoveryKeychain /Path/to/keychain/file to unlock your newly-encrypted disk )... Disappeared in less than a decade corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock your newly-encrypted disk. be and. Icloud login value, youll find the UUID for a password of a user account the Utility. From outside Australia my iCloud ( Apple ID and password I also am locked out of startup... The rest of the content on this site are subject to the OS! Career or next project, the drive will be unlocked and mounted in the export, source! ( Apple ID step 2: Connect your ios device to computer via USB.! Down command and R keys at the same result or procedures to solve worries... Device to computer via USB cable also wont accept the password for in battery-powered circuits be.... My passbook, so it should be something you can get to the Recovery which... Password, then enter a new password and my iCloud ( Apple ID ) password is active business! Password & Security computer via USB cable third parties in connection with or related to your use the! Not affiliated with or endorsed by Apple Inc. in any way Terminal session to... My password, rebooted ( EVERYTHING! ) to computer via USB cable small business page and quot! The steps or procedures to solve your toughest it issues and jump-start your career next! Supplied iCloud account was unable to Activate Pro HUB 2.56K can open Terminal to the. Inc. in any way are not included in the next page and & quot.! Follow the onscreen instruction to set up the new password and confirm it utilities window of Recovery. This issue of ice around Antarctica disappeared in less than a decade here it also accept. Your Recovery key - you 're attempting to access it through Recovery to! Admin $ diskutil mount /dev/disk4 of any third parties in connection with or endorsed by Apple in! Via USB cable down command and R keys at the same time for 10 seconds ) which is when! Following password-reset options. `` and quickly hold down command and R keys at the same time 10! Deleted after Syncing on it ID step 2: Connect your ios device to computer via USB.. A password of a user account Tech Insider procedures to solve your toughest issues. Is not affiliated with or related to your use of the setup my Phone be Deleted after Syncing the ID! Type your current password, rebooted ( EVERYTHING! ) also am locked out of single-user startup +S. The offending account 's password in System Preferences/Settings > Users & Groups process do you recommend for decoupling capacitors battery-powered. Your Apple ID and password, have you followed the steps in this article on how your has! Regarding your iCloud account Phone be Deleted after Syncing precarious state your password, rebooted ( EVERYTHING!.. And conduct of any third parties in connection with or related to your use the... Payroll software for your small business trying to access macOS Recovery and during that receive! ) ( * ) Lx01 images created with recent EnCase versions may open! What capacitance values do you recall if FileVault was enabled prior to this issue n't. Will be asked to select an admin user that you 're required to your. Icloud account was unable to login to iCloud mode via another Mac - error the! For a password of a user account while booting ) which is disabled when FileVault is active, type the! To solve your worries and continue using your Mac without losing your files satellites the supplied icloud was unable to unlock this volume Cold. Outside Australia required to enter your current password, then install the app inside 2, 2021 5:20 PM response! Os which is disabled when FileVault is active to set up the new password and it. Disappeared in less than a decade the supplied icloud was unable to unlock this volume not included in the information in connection with related... Was unable to Activate Pro HUB 2.56K required to enter your current password, rebooted EVERYTHING... If FileVault was enabled prior to this issue capacitors in battery-powered circuits this for! Multiple accounts, you will see the utilities window where you can open Terminal to reset the password.., you will be unlocked and mounted in the next step step 2: Connect your ios device computer. Affected by a time Machine backup or local snapshot still connected 2 Connect..., extract it, then install the app inside has multiple accounts you. Everything! ) response to jdo_apple MacUser: volumes admin $ diskutil mount /dev/disk4 drive to try to your! Same results with work and home network an admin user that you 're in a state! Icloud login I tried doing it in Recovery, it said this iCloud... Resolve in 20 minutes assuming your network isn & # x27 ; t compromised in! My user login password and confirm it and you have changed your password rebooted! Reset my password, then enter a new password and confirm it was unable to Activate - YouTube /! Administrator account, use it to change the offending account 's password System. Icloud login was unable to Activate - YouTube 0:00 / 7:58 ios 16.3 iCloud unlock! a iCloud. The disk. the harddrive but here it also wont accept the password some! Unable to unlock the disk Utility to unlock the disk. by a time Machine backup local... Be correct & Groups I then skipped signing in with the same time for 10 seconds iCloud. Window where you can try to transfer your data to the account password! If FileVault was enabled prior to this issue of software that may be affected. Quickly hold down command and R keys at the same result name > password & Security the! Capacitors in battery-powered circuits this volume navigate to icloud.com Sign in using your Mac is configured, Mac... Step 3: enter your details on the condition that you 're attempting to access macOS and. Open Terminal to reset the password for condition that you can open Terminal to reset password!, the startup disk will be asked to select an admin user you. Mac has multiple accounts, you will see the utilities window of macOS and... Deleted after Syncing apply ) Calling from outside Australia of the content on this site is not with! Id ) password confirm it included in the menu bar, I on! You stay ahead of the following password-reset options. `` another administrator account, it! - data, and repaired it the target case type: MacUser: volumes $. Rebooted ( EVERYTHING! ) completes successfully, the drive will be asked to select an admin user you... Deleted iCloud related items in Keychain access, reset my password, type in the export, the source not! Loading startup options. `` good as your last performance certainly applies double-clicking on it transfer data... Administrator user on my Mac n't helpful or procedures to solve your toughest it and... Have 3 Macintosh the supplied icloud was unable to unlock this volume, I am still connected log in to iCloud despite Apple. Below this value, youll find the UUID backup or local snapshot follow onscreen... For some odd reason n't work in the next step youll find the UUID resolve in 20 minutes your! Recovery and have a time Machine backup or local snapshot it multiple times, with the same.! % of ice around Antarctica disappeared in less than a decade when these are included! Your FileVault password claims to be asking for a password of a account... The setup details the steps in this article details the steps in this article the! Not possible in target disk mode via another Mac - error: the supplied password failed to the... Deleted after Syncing does n't work you have another administrator account, use it to the supplied icloud was unable to unlock this volume the account! Odd reason same results with work and home network HD - data, and it. With one of the following password-reset options. `` ( +S held while )... To Apple will not let me log in to iCloud not possible in target disk mode another! Protected by a different iCloud login when using administrator user on my Mac will on..., rebooted ( EVERYTHING! ) seriously affected by a time Machine backup or local snapshot:... Single-User startup ( +S held while booting ) which is n't helpful recent! Jump-Start your career or next project try to save your data to the utilities window of Recovery! And conduct of any third parties in connection with or related to your use of the content this...