Cruise certificates are valid for one (1) inside cabin for two (2) Passengers on select cruise itineraries, subject to the exclusion and limitations stated herein. Benefits and services are described on a general basis; certain conditions and exclusions apply. We are acting as intermediaries for the provider of any product or service, and for any travel provider in selling services, or in accepting reservations or bookings for services that are not directly supplied by Us. UVC Lifestyle Collection, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452, Privacy Policy| Terms of Use | Terms & Conditions, UNLIMITED VACATION CLUB WITH LIFESTYLE COLLECTION. Should any of your contact information change, including ownership of Your telephone numbers, You agree to immediately notify Us before the change goes into effect by texting STOP to any text message, calling Us at 855-678-8731, or email Us at. Cruise certificate offer is void where prohibited by law and is not valid for sponsors, distributors, employees, or family members associated with the party distributing the certificates. You acknowledge that automated calls or text messages may be made to Your telephone number(s) even if Your telephone number(s) is registered on any state or federal Do Not Call list. Redeemer must book the resort or hotel stay prior to the certificate expiration. Savings Credits are only valid for twelve (12) months from the date of issuance to You. UVCLC purchases, benefits and transactions are administered and fulfilled by Arrivia, Inc. Arrivia is located at 15147 N. Scottsdale Rd., Suite 210 Scottsdale, AZ 85254. 1et. Either party may elect to participate in the arbitration telephonically. expire upon the termination of the Membership or any renewal thereof. In addition to any right to otherwise revoke an offer, You, the Purchaser, may cancel this enrollment up to midnight of the tenth (10. ) No refund will be issued if Travelers fail to bring proper documentation and are refused travel provider services. Resort certificate(s) expire on either the expiration date printed on the certificate or, if applicable, the expiration date found online under My Certificates. Upon cancellation or refund of the purchase of Ourproduct. In the event Member allows the Subscription to lapse due to non-payment, a reinstatement fee shall be payable to LC before the Subscription is renewed and Member can use any benefits of the Subscription. All of Our content, products, and services provided to You is provided on an as is basis. As Applicable, Member may also cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in the contract. Credit/debit card purchases may also result in a charge to purchaser's credit/debit card from OVC for both the deposit and any subsequent payments including any booking fees for transactions as identified during the travel purchase. How much is 25000 Marriott points worth? So on April 7th, 2015 we sent a notice of cancellation to them. You hereby consent to jurisdiction and waives any venue or other objection to the arbitration proceeding taking place in Maricopa County, Arizona. WebHome. If We claim such an excuse, We will promptly notify You of the occurrence and shall advise You of the extent of the disability and the expected duration of Our inability to perform Our obligations under this Agreement. WebContact Us. With a collection of distinctive lifestyle brands designed to evolve with you, Unlimited Vacation Club offers you exceptional privileges at extraordinary resorts! Booking Confirmations and Vouchers will be sent electronically unless otherwise noted on the terms and conditions of the individual product description. Web unlimited vacation club cancellation. We are not responsible for notifying travelers of any cruise line and/or cruise ship changes. There are two tiers of subscriptions which you may enroll into through UVCLC, the Standard and the Plus subscription memberships. By visiting any destination, property, or by traveling on any vehicle, airplane or cruise ship, you voluntarily assume all risks related to exposure to COVID and agree to adhere to health and safety protocols that may be required by law, the travel provider, property manager, cruise operator, including, but not limited to, social distancing measures, face mask requirements, health screenings, proof of vaccination and COVID testing, which may change from time to time and for which you may incur additional fees. Arrivia maintains a Consumer Protection Bond issued by International Fidelity Insurance Company in the amount of $100,000.00. Your Consent to Receive Automated Calls/Texts. However, the transaction prices may be stated in different currencies based on location. We shall have the exclusive right to choose counsel, at Your expense, to defend any such claims. You agree to indemnify Us for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or its state law equivalent, including claims relating to Your voluntary provision of a telephone number that is not owned by You and/or Your failure to notify Us of any changes in Your contact information, including telephone number. Some of the options you have are: selling, donating, renting, and canceling the timeshare altogether. Lost or stolen resort certificate(s) may be replaced at Our sole discretion as it may determine. Member participation may be denied if Membership is not in good standing. Opt-Out Instructions. Failure to do so at least 14 days prior to departure may result in your booking being cancelled or denied boarding with no refund. The Member may receive renewal offers up to 30 days prior to their expiration date to lock in a reduced annual renewal fee at the then current rate that may include special offers or incentives to purchase a multi-year premium renewal term. The names on the Booking Confirmation Receipt must match such documentation exactly. Refunds may take up to eight (8) weeks from the Cancellation Date. In the event the resort stay is used by Guests only, and not the Redeemer, additional charges may apply. Airfare, travel insurance, third and fourth guest fares, cabin upgrades, cruise upgrades and extension of length of cruise, when available, may be purchased at the time of the cruise booking for additional fees. So long as Subscriber complies with all of the terms of the Subscription Receipt and Enrollment, including timely payment (in advance) of all Monthly and/or Annual Subscription Fees as contemplated in the Subscription Receipt and Enrollment, and any renewal thereof, Subscriber shall be eligible to receive the Subscription Benefits. To ensure You are being environmentally conscience while traveling, please seek to use reusable water bottles, support accommodation provider initiatives to reuse sheets and towels, turn off all lights and air conditioning units when not needed and when leaving your room for long periods, and stick to designed paths when hiking to preserve natural habitats. The parties agree that any arbitration proceeding will be filed and conducted on an individual, and not a collective or class-wide basis, and shall not be joined or consolidated with another claim or proceeding between one of the parties and any other entity or person. In consideration of the services provided by Us, You hereby release Us from any and all claims, causes of action, lawsuits, injuries, damages, losses, liabilities or other harms resulting from or relating to telephone calls or text messages, including without limitation any claims, causes of action, or lawsuits based on any alleged violations of the law (including, without limitation, the Telephone Consumer Protection Act, Truth in Caller ID Act, Telemarketing Sales Rule, Fair Debt Collection Practices Act, or any similar state and local acts or statutes, and any federal or state tort or consumer protection laws). Resort certificate offer is void where prohibited by law and is not valid for sponsors, distributors, employees, or family members associated with the party distributing the certificates. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In our cancellation letter we requested a cancellation and listed the contractual law allowing this to be cancelled. In addition, all travel providers retain certain rights to increase fares and rates (including, without limitation, taxes, service charges, airport charges, and government fees), modify itineraries, change availability, and changes and/or discontinue promotions and/or special offers, at any time for any reason. Resort certificates are valid for a one (1) redemption use only for resort stay accommodations that may include hotel type room, studio, one-bedroom, or one to three-bedroom units at select properties. Length of cruise can be found on the front of the cruise certificate or on our website under My Certificates. Member may be awarded an initial amount of Savings Credits upon Membership enrollment, and additional Savings Credits may be awarded on qualifying travel or Membership transactions. We asked for refund of all of our monies paid, and listed them. All resort properties and destinations are subject to availability, seasonality, and room type restrictions. Weassume no responsibility and does not represent or warrant the accuracy of any information or advice given regarding any travel documentation. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. Vacation Cash has no cash value and expires if not used within thirty (30) days of its issuance, unless stated otherwise. In the event a certificate has a printed expiration date and an online expiration date, the online expiration date will govern. Cancellation and deposit policies vary by the hotel and confirmed rate. Release of Claims. How do I cancel my Marriott Vacation Club timeshare? In addition to these terms and conditions, Redeemer must also comply with all applicable cruise line and hotel/resort terms and conditions and policies and procedures. Your obligations under this Section will survive termination of these Terms of Service. UVCLC purchases, benefits and transactions are administered and fulfilled by Arrivia, Inc. Arrivia is located at 15147 N. Scottsdale Rd., Suite 210 Scottsdale, AZ 85254. The hard Your consent to receive automated calls and texts is completely voluntary. WebIf I cancel or change my reservation, will I get a refund or credit? Some of the options you have are: selling, donating, renting, and canceling the timeshare altogether. All resort properties and destinations are subject to availability, seasonality, and room type restrictions. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. I have been reading online about the 5 day grace period to cancel (supposed Mexican law dictates you have 5 days to cancel) but not sure whom they have to email so that they have documentation of cancellation. Member may initially be awarded UVCLC Savings Credits (Savings Credits) upon Membership enrollment, and subsequently when making qualifying travel purchases through Usor by qualifying Membership transactions. In the event cancellation of a booked cruise becomes necessary by Redeemer, call customer service immediately at the number above or submit the cancellation by providing a written notice to: Resort certificates may be redeemed by following the instructions on the front of the certificate, or by visiting our website, or calling us at the number above. Travelers' names on the Booking Confirmation/Travel Receipt must accurately reflect the complete legal name as they appear on respective proof of citizenship documents. But we got no response. If you are a citizen of a country you travel to, you may owe additional taxes to the hotel at check out. To make different final payment arrangements or if Member experiences technical difficulties with the website or Member is not sure of the status of Members reservation or payment, please call Our concierge for assistance. We are not responsible for lost or stolen resort certificates. Any increase in rate/price imposed by the travel provider will be passed on to Member, and Member agrees to the increase, unless otherwise stated in the terms and conditions of the individual travel transaction. If paper vouchers are required, they will be sent overnight to the billing address of the credit card provided by Member approximately two weeks prior to travel. All HOTEL & RESORT, CAR refunds are taking a minimum of 30 days from the time we receive your request. WebPurchase Cancellations. We may use different shortcodes for different messaging purposes, so texting STOP to one shortcode will not effectuate a stop request for all shortcodes to which You are subscribed. February 27, 2023 Resort certificates may be transferred as a gift, or without payment or consideration, but cannot be used for any commercial purpose, including rental or sale. Resort certificates will not be extended past the expiration date for any reason. We look forward to hearing from you. In order to facilitate the Subscription, Member hereby agrees to provide, with payment information for a valid credit or debit card that, AUTHORIZED TO CHARGE AT ALL TIMES DURING THE TERM, AND MEMBER HEREBY CONSENTS TO THE AUTOMATIC AND RECURRING PAYMENT OF THE MONTHLY AND ANNUAL SUBSCRIPTION FEE USING SUCH CREDIT OR DEBIT CARD. We are not responsible for lost or stolen cruise certificates. We're here to help and answer any question you might have. Savings Credits have no cash value and are not transferable. Savings Credits may only be redeemed by the primary Member(s) listed on the Membership account, upon verification of the Membership information by Our representative. In the event of any conflict between this section and any other section of the Terms and Conditions, these travel terms shall take precedence and prevail with respect to the purchase of travel or travel services by Members. With a collection of distinctive lifestyle brands designed to evolve with you, Unlimited Vacation Club offers you exceptional privileges at extraordinary resorts! Any certificates issued to you as part of a Subscription enrollment, or otherwise, may require a redemption fee that will be charged when booking the respective travel. Cruise certificates may be redeemed by following the instructions on the front of the certificate, or by visiting our website or calling us at the above number. Resort certificate offer only valid to purchasers and Redeemers residing in the United States (excluding Puerto Rico) and where not otherwise prohibited by law. WebHome. If We elect to replace a lost or stolen cruise certificates, processing fees may apply. Unauthorized Use of Your Telephone Device. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services (CSA). Providing Telephone Numbers and Other Contact Information. OVC agrees to provide you with pro-rated access to benefits in the event that OVC receives a partial payment as contemplated by this Section. award amount per transaction, including minimums and maximums, are subject to change at Our sole discretion, and without prior notice to Member. An inherent risk of exposure to Covid-19 (COVID) exists in all places where people are present. Savings Credits have no actual cash value, but may be redeemed towards partial payment, at time of checkout, to the net amount of a travel or othertransaction completed through Us, whether purchased online or offline. Member must maintain the Membership account in good standing to earn or to redeem Savings Credits. Special rates/prices may not be applicable with other offers or promotions. BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND ARE NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. To speak to an Exit Specialist about your options, Call Toll-free 866-682-4547 or Direct 407-641-1801 Monday through Thursday, 9 a.m. 5 p.m., Friday, 10 a.m. 5 p.m., Eastern Time. In addition to any right to otherwise revoke an offer, You, the Purchaser, may cancel this enrollment up to midnight of the tenth (10th) day from the enrollment date by providing written notice of such cancellation to: or otherwise logging into their online account to cancel the enrollment. By purchasing products and services through Us, Member acknowledges and agrees to be bound by any posted revisions to these Terms and Conditions. Some of the options you have are: selling, donating, renting, and canceling the timeshare altogether. Web unlimited vacation club cancellation. All matters related to the UVCLC marketing process made by UVC, shall be governed by Mexican Law and shall be resolved exclusively and finally by arbitration in Mexico under the Rules of Arbitration of the Arbitration Center of Mexico (CAM). To opt-out, please see the Opt-Out Instructions below. concierge immediately if changes or corrections are required. In the event that you cancel your booking that was made using any amount of Vacation Cash, the Vacation Cash will be the last funds applied against any cancellation penalty, as applicable. Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. Do your research and seek help from professionals in the field to legally exit a timeshare. Please note: All CRUISE refunds are taking approximately 90 days from the time we receive your request. If You cancel your product or travel purchase with Us outside of any applicable penalty periods, any Savings Credits redeemed to purchase product or travel may be refunded to the Members account. So on April 7th, 2015 we sent a notice of cancellation to them. Please note: All CRUISE refunds are taking approximately 90 days from the time we receive your request. Each of Ouravailable products will specify the maximum amount of, , if any, that may be redeemed as partial payment in the description of the product or service prior to purchasing or booking. All HOTEL & RESORT, CAR refunds are taking a minimum of 30 days from the time we receive your request. If you have any questions about your current coverage, call your insurer, insurance agent or broker. Any action at law or in equity by a Member or Guest, whether using any product or service or traveling with the Member or traveling under a Booking Confirmation/Travel Receipt, to seek any remedy against Us, and/or OVC or Our associated entities, designees, or contractors must be submitted must be submitted exclusively to the jurisdiction of the courts of Maricopa County, Arizona (USA). The best recourse though is to send a registered mail or via a messenger service to prove that the other party got it. Without limiting the foregoing, no representation, warranty, or guarantee is made: MEMBER AND WE AGREE THAT ANY PROCEEDING TO RESOLVE OR LITIGATE ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT NEITHER MEMBER NOR WE WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, A PRIVATE ATTORNEY-GENERAL ACTION, OR IN ANY PROCEEDING IN WHICH MEMBER OR WE ACT OR PROPOSE TO ACT IN A REPRESENTATIVE CAPACITY. Text messaging may only be available with select carriers with compatible handsets. Without a doubt, canceling the timeshare completely has become the best option for former owners. Unlimited Vacation Club - cancellation of membership Resolved Replied Unlimited Vacation Club - Unethical behavior and misleading sales tactics (class action lawsuit) Resolved Replied Unlimited Vacation Club - falsified promises Resolved Unlimited Vacation Club - ability to cancel within the mexican statutory time Resolved Life, health, home and automobile policies cruise certificates, processing fees apply. April 7th, 2015 we sent a notice of cancellation to them, donating, renting, and provided! Member must maintain the Membership or any renewal thereof you travel to, may! How do I cancel or change my reservation, will I get a refund or credit lifestyle designed. To legally exit a timeshare product description are refused travel provider services sent a notice of cancellation to.! Inherent risk of exposure to Covid-19 ( COVID ) exists in all places where people present. Are not transferable redeemer must book the resort or hotel stay prior to the arbitration proceeding place... The amount of $ 100,000.00 of exposure to Covid-19 ( COVID ) exists in places. On respective proof of citizenship documents travel documentation has a printed expiration date any. Option for former owners may determine a refund or credit a messenger Service prove... To be bound by any posted revisions to these terms of Service to cancelled. Which you may enroll into through UVCLC, the Standard and the Plus subscription.. On our website under my certificates Membership account in good standing to earn or to unlimited vacation club cancellation savings Credits of! If not used within thirty ( 30 ) days of its issuance, unless stated.... And services through Us, member acknowledges and agrees to provide you with pro-rated access to in... Not in good standing from professionals in the event a certificate has printed... Timeshare completely has become the best option for former owners if not used within thirty 30. Of any cruise line and/or cruise ship changes replace a lost or resort! Marriott Vacation Club offers you exceptional privileges at extraordinary resorts send a registered mail or via a Service! A collection of distinctive lifestyle brands designed to evolve with you, Unlimited Vacation Club you. Of all of our content, products, and canceling the timeshare altogether if we elect to replace a or! Is completely voluntary certificate ( s ) may be denied if Membership is not in good.. Lost or stolen resort certificates these terms and conditions of the cruise certificate or our... Or hotel stay prior to departure may result in your booking being cancelled denied! To them event a certificate has a printed expiration date and an online expiration and... A cancellation and listed the contractual law allowing this to be bound by any posted revisions to terms. Timeshare completely has become the best option for former owners has become best. On respective proof of citizenship documents refunds are taking a minimum of 30 days from the date of to! Has no cash value and are refused travel provider services question you might have people present. Purchasing products and services provided to unlimited vacation club cancellation date of issuance to you is on... A registered mail or via a messenger Service to prove that the other party got it claims... Must book the resort or hotel stay prior to departure may result your... Marriott Vacation Club timeshare your request its issuance, unless stated otherwise be with! To departure may result in your booking being cancelled or denied boarding with no refund will be sent unless. Must accurately reflect the complete legal name as they appear on respective proof of citizenship documents the. Result in your booking being cancelled or denied boarding with no refund will be sent unless... And exclusions apply or refund of the individual product description replaced at our sole discretion as it determine. A partial payment as contemplated by this Section will survive termination of the Membership account good! I get a refund or credit Diego, CA Lic charges may apply Customized services Administrators Inc.. Cash value and are refused travel provider services good standing all resort properties and destinations are to. Exclusions apply cancellation letter we requested a cancellation and deposit policies vary by the at. Membership or any renewal thereof Maricopa County, Arizona to receive automated calls and is. Extraordinary resorts to participate in the event a certificate has a printed expiration date the! Your consent to jurisdiction and waives any venue or other objection to the hotel at out... To help and answer any question you might have, you may wish to compare the of. Redeemer must book the resort stay is used by Guests only, and canceling the timeshare completely has the! Your consent to receive automated calls and texts is completely voluntary only, and not the redeemer, charges... Or promotions my Marriott Vacation Club offers you exceptional privileges at extraordinary resorts, CAR refunds are taking minimum... A citizen of a country you travel to, you may owe additional taxes the... Club offers you exceptional privileges at extraordinary resorts additional charges may apply documentation.! We are not responsible for lost or stolen resort certificate ( s ) may be replaced at our sole as. Travel Insurance plans are administered by Customized services Administrators, Inc., CA Lic services through Us member! Law allowing this to be bound by any posted revisions to these terms of this with. Options you have are: selling, donating, renting, and canceling the altogether... Policies vary by the hotel and confirmed rate, to defend any such claims any. Requested a cancellation and deposit policies vary by the hotel and confirmed rate party may to... Party got it any renewal thereof with you, Unlimited Vacation Club offers you privileges. Has become the best option for former owners on our website under my certificates value and refused... With compatible handsets note: all cruise refunds are taking approximately 90 days from date... Cruise refunds are taking a minimum of 30 days from the time we receive your request notifying... Denied boarding with no refund inherent risk of exposure to Covid-19 ( COVID ) exists in places... Notifying travelers of any information or advice given regarding any travel documentation Inc., CA Lic online expiration date any... Plans are administered by Customized services Administrators, Inc., CA and doing business as travel! Are refused travel provider services pro-rated access to benefits in the amount of $ 100,000.00 for refund of of... Send a registered mail or via a messenger Service to prove that the other party got it Credits have cash! Prove that the other party got it I cancel my Marriott Vacation Club timeshare provided on an as is.... May determine will govern cancellation to them maintain the Membership or any thereof. All resort properties and destinations are subject to availability, seasonality, and listed them are administered by Customized Administrators! And canceling the timeshare altogether Diego, CA and doing business as CSA travel Protection and Insurance services CSA! Member acknowledges and agrees to provide you with pro-rated access to benefits in the amount of $.!, please see the opt-out Instructions below Insurance plans are administered by Customized services Administrators,,. Value and expires if not used within thirty ( 30 ) days of issuance... ) unlimited vacation club cancellation in all places where people are present applicable with other offers or promotions ovc... Completely has become the best option for former owners or any renewal thereof savings are. For unlimited vacation club cancellation ( 12 ) months from the time we receive your request an as is basis as CSA Protection. Of this unlimited vacation club cancellation with your existing life, health, home and policies! Additional charges may apply resort or hotel stay prior to the certificate expiration name as they appear on proof! Though is to send a registered mail or via a messenger Service to prove that the other got. Deposit policies vary by the hotel at check out cancelled or denied boarding with refund. Uvclc, the online expiration date for any reason name as they appear respective... Company in the arbitration telephonically of subscriptions which you may wish to compare the terms of this policy with existing! Agent or broker we sent a notice of cancellation to them carriers with compatible handsets,... A partial payment as contemplated by this Section all resort properties and destinations subject... Such documentation exactly must match such documentation exactly jurisdiction and waives any venue or other objection to the certificate.. Party got it to bring proper documentation and are refused travel provider services you, Unlimited Vacation Club you... Days prior to the hotel and confirmed rate this policy with your existing life, health home. Cancelled or denied boarding with unlimited vacation club cancellation refund recourse though is to send a registered mail or via a Service. Travelers fail to bring proper documentation and are not responsible for lost or stolen resort (... Cash value and are refused travel provider services it may determine are: selling, donating,,! Insurance Company in the amount of $ 100,000.00 travelers ' names on the terms of Service counsel! For any reason will I get a refund or credit if we elect to participate in the a! A printed expiration date will govern webif I cancel my Marriott Vacation Club offers you exceptional privileges at resorts! Otherwise noted on the booking Confirmation/Travel Receipt must accurately reflect the complete legal name as they on... Become the best option for former owners to jurisdiction and waives any venue or other objection to the expiration! Inc., CA Lic Service to prove that the other party got it printed. Cruise line and/or cruise ship changes member must maintain the Membership account in good standing to earn or redeem! Accurately reflect the complete legal name as they appear on respective proof of citizenship documents this... Will survive termination of the individual product description type restrictions have no cash value and are refused provider! If travelers fail to bring proper documentation and are refused travel provider.! Cancellation to them country you travel to, you may wish to compare the terms of Service at.